Im not sure if it still holds. But the only surefire way of knowing if its a contactor tech or employee tech is by looking at the work order. if its a three number tech number its inhouse. If its a 4 number tech number its a contractor employee. as a example a 888 tech would be inhouse where a 8888 tech would be contractor. Not 100 percent it still holds true but was that way up to about two years ago or so. Might have been a regional thing to tho so im just sayyin. Not that it helps in the fact you are paying for something you appear to hate anyway.
red shirt? all our Comcast field tech employees here wear gray ones... even the contractors have similar colors, haven't had anyone out in red in well... ever.. ever since we switched from Adelphia to Comcast it's been gray here