quote:
Consumers would much rather see a one price fits all rate plan, but most service companies want to attract new customers with teaser rates.
Well consumers can't get everything they want. To give you an example, I called the cable company and asked if I dropped the telephone from the triple bundle would they remove the $13 in telephone taxes and fees that are tacked on the bill every month. I said don't mess with the main charge. They said no, that would involve renegotiation of the entire package, and the monthly rate would go up only now it wouldn't include telephone.
So basically they were telling me if I wanted to remove telephone service, I had to cancel my package, and wait 30 or 60 days to re-apply under a new teaser rate. In the interim I would have to do without internet, television and phone.
I feel that companies have the right to offer teaser rates. If it was one price fits all, it wouldn't be the teaser rate. However, as some solace to long standing customers, they should be entitled to get the same teaser rate if they prepay for more than 30 days.
