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boe11157

join:2013-08-03
Plainview, TX

[Speed] Big Drop off in speed

Morning to mid afternoon I'm able to get between 22 and 15 down... then starting about 2-3 weeks ago around 3PM speed drops off dramatically to 1.5-2.0 down ..then at night if I get .85 down if I'm lucky, and it's that way until at least 2AM ...will barely load a page.....before this started was easily getting 15-18 down at night, never a huge speed drop.

I understand a drop in speed because of many other households using the suddenlink, but that seems like a pretty dramatic drop just out of the blue ....and at 2AM a speed still that slow, doesn't seem right

anyone have an idea what could be going on?


Ben Johnson

join:2013-02-11
Lufkin, TX

What speed are you paying for ?



moldypickle

join:2009-01-04
Haughton, LA
kudos:2
Reviews:
·Suddenlink
reply to boe11157

Could you get a PingPlotter running for 24 hours of longer please? SDLtech won't be back on the forum until Monday likely, but if you can get ahold of him then, you'll already have this info ready for him! If you're able to also get a screen shot of your modem signal page both during the fast time and the slow time we could compare that.