US Cable Support → Cox HSI > Providing or Posting MAC Addresses

Providing or Posting MAC Addresses

The MAC address of your cable modem is an important piece of information which you should be careful sharing. The Cox support folks may request it privately via the site's message system to assist in diagnosing a problem. A list of the Cox employees authorized to provide support here is contained in this FAQ:

»Cox HSI Forum FAQ »Who are the authorized Cox employees that provide support on this forum?

Including your MAC address in a public post is probably not a good idea.