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Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
reply to madeitog

Re: [DSL] Frontier How does these stats look?

Your speed is set on the Frontier end, it should be constant. Can you post the stats with the modem connected directly to the jack at the NID?

madeitog

join:2013-08-10
Romney, WV
correct but whats wierd? but DL changes dailly sometimes hourly? and okay give me just a moment? but why does my DL change daily? itll be at like 892 then 1022 then higher and lower?

madeitog

join:2013-08-10
Romney, WV
ATM, im talkign to frontier and they my acc is set to 3mbs? like how!


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
Reviews:
·Frontier Communi..
reply to madeitog
What does you telephone sound like. Do you hear anything other than the dial tone when to pick it up to make a telephone call? Do you have noise or lost words when your talking on it?
Your speed should not be changing. Beginning to sound like an issue that Frontier needs to look into.

madeitog

join:2013-08-10
Romney, WV
Well, first day he came out he said im too far out, then i called and complained because my neighbor and even like 2 more people have it so he came out again and he found a coil in the line, cable truck came out and bam my modem finally connected? and give me one second not really noticing any static if thats what your asking? but let me make sure? any other troubleshooting steps?

madeitog

join:2013-08-10
Romney, WV
reply to Hank
just tried it and like when a press a number and the dial tone goes away i can hear like idk, like something moving, idk how to explain it


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
Reviews:
·Frontier Communi..
If you can plug the telephone in at the NID and you still hear that noise then the problem is on Frontiers side. If it is clean at the NID then the problem is the wiring in your house.
But before you do that turn your modem off and see if you still hear that noise.

madeitog

join:2013-08-10
Romney, WV
don't hear it when modem off? NID is clear also?

madeitog

join:2013-08-10
Romney, WV
reply to Hank
also found another dead outlet? theirs 2 right next to each other but one works the other one doesnt?


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
reply to madeitog
Install the filter in the jack that you are using for the telephone. Then connect the telephone to it. If it has dual jacks make sure it is in the one marked telephone. If you currently have a filter on the telephone then you need to replace it.

madeitog

join:2013-08-10
Romney, WV
well i replaced it with another filter same noise? so what going on here i found 2 jacks like new same as the wires? 2 jacks are dead but i could of swore that one jacked worked yesterday when i plugged the modem into and tried it their?

madeitog

join:2013-08-10
Romney, WV
reply to Hank
on top off all of it my modem disconnected randomly and now look at my stats
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1152 192
Margin (dB) 8.1 26.0
Line Attenuation (dB) 66.1 31.5
Transmit Power (dBm) 16.9 12.3
FEC Errors 0 2
HEC Errors 1126 4
CRC Errors 2118 0


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
reply to madeitog
I sent you an IM.

madeitog

join:2013-08-10
Romney, WV
Transceiver Revision 4.4.9.13.1.1
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1152 192
Margin (dB) 7.9 26.0
Line Attenuation (dB) 65.8 31.5
Transmit Power (dBm) 17.0 12.3
FEC Errors 0 1
HEC Errors 149 1
CRC Errors 467 0

madeitog

join:2013-08-10
Romney, WV
direclty connected to the NID, so that means its on frontier side

madeitog

join:2013-08-10
Romney, WV
reply to Hank
also i forgot to say, on the NID that not connected to my house, but on the pole he cut them wires and did that? connected the 2 blue's and stuff so that's not effecting anything did he?

madeitog

join:2013-08-10
Romney, WV
reply to Hank
Hey hank, i found something really weird. i was messing around and put the regular wiring that they had on the house a while back and them 2 jacks side by side and remember one didn't work last night when i had it wired the right way? well it works the way they wired it but the problem is that even with a filter on i can hear DSL trying to connect???


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
Interesting, hopefully when you get the cabling in the house squared away that will resolve some, if not all of your problems.

madeitog

join:2013-08-10
Romney, WV
hey, im very confused why do i have 2 pair of wires not used at the nid? i should only use red and green, so why do i have a yellow and black and then a blue and white


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
It used to be in residential building the cable only has 2 pair, the red/green and the yellow black. That way you had a spare pair or one that could be used for a second telephone. Yours just happens to be three pair.

madeitog

join:2013-08-10
Romney, WV
So i unhooked all the wires but green and red. because last night around 12 my modem just disconnected ever 10 minutes? very weird, and none of this has to do with that tech bypassing that one NID on the telephone pole?


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
You're dealing with a couple problems. One is the cabling in your home. The other is because Frontier is having network problems in our area. Several of us have been experiencing the same or similar problems lately.

madeitog

join:2013-08-10
Romney, WV
hank stay on here for a min, i have something to show you

madeitog

join:2013-08-10
Romney, WV
reply to Hank


sashwa
Premium,Mod
join:2001-01-29
Alcatraz
kudos:17
madeitog, that link only takes you to the log in page not your photos.

madeitog

join:2013-08-10
Romney, WV
my bad, im fixing it now


sashwa
Premium,Mod
join:2001-01-29
Alcatraz
kudos:17
Okay. Not bad just a mistake.

madeitog

join:2013-08-10
Romney, WV
now try it ?>


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
reply to sashwa
+1

madeitog

join:2013-08-10
Romney, WV
reply to sashwa