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Julie

@netins.net

zyxel p-663hn 51 modem router combo keeps disconnecting us

Hello, recently we moved and have had frontier internet installed into our new home they give us a zyxel p-663hn 51 modem router combo to connect to the internet we have a desk top computer wired to the internet and have ben able to keep stable connection while playing runescape or just surfing facebook or simple web browsing. but while trying to connect wirelessly threw our windows 8 desk top with a wireless adaptor it keeps disconecting us every 2/3 min and then reconnecting just when surfing the web. i talk on skype and it keeps doing this also i also play world of warcraft an can not get a stable connection to play this either. i even tryed to hook up my windows 8 pc right directly to the modem/roter instead of my windows xp one but im still having the same issues disconecting from online games or skype and web pages. please help if you have any idea what could be going on

JPedroT

join:2005-02-18
kudos:2
Does the log say anything?


julie

@netins.net
there is nothing in the system logs no


Julie

@netins.net
ok so i found this in my system logs for modem/router
Date/Time - Facility - Severity - Message
Jan 1 23:54:44 syslog emerg P-663HN-51 started: BusyBox v1.00 (2011.12.29-10:30+0000)
Jan 1 23:54:44 user crit kernel: eth1 Link UP.
Jan 1 23:54:44 user crit kernel: Line 0: xDSL G.994 training
Jan 1 23:54:44 user crit kernel: eth0 Link UP.
Jan 1 23:54:44 user crit kernel: Line 0: ADSL G.992 started
Jan 1 23:54:44 user crit kernel: Line 0: ADSL G.992 channel analysis
Jan 1 23:54:44 user crit kernel: eth1 Link DOWN.
Jan 1 23:54:44 user crit kernel: eth1 Link UP.
Jan 1 23:54:44 user crit kernel: eth1 Link DOWN.
Jan 1 23:54:44 user crit kernel: Line 0: ADSL link up, Path 0, us=862, ds=5791
Jan 1 23:54:44 user crit kernel: eth1 Link UP.
Jan 1 23:54:44 user crit kernel: eth1 Link DOWN.
Jan 1 23:54:44 user crit kernel: eth1 Link UP.
Jan 1 23:54:44 user crit kernel: eth1 Link DOWN.
Jan 1 23:54:44 user crit kernel: eth1 Link UP.
Jan 1 23:54:44 user crit kernel: eth1 Link DOWN.
Jan 1 23:54:44 user crit kernel: eth1 Link UP.
Jan 1 23:54:44 user crit kernel: eth1 Link DOWN.
Jan 1 23:54:44 user crit kernel: eth1 Link UP.


Brano
I hate Vogons
Premium,MVM
join:2002-06-25
Burlington, ON
kudos:14
reply to Julie
Call Frontiet and resolve it with them. Ask them for different brand modem. Or perhaps FW upgrade for this one fixing the bug.