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Konaguy
Live From Kailua-Kona, Hawaii
Premium
join:2000-10-21
Kailua Kona, HI
reply to Mele20

Re: [Internet] How much do you guys pay for internet?

said by Mele20:

Plus, get this, NEW SPEEDS COMING very soon - probably next month! no specifics but we were talking about Turbo currently costing too much (if not on promo) for the small amount of download speed increase over Standard so that will addressed she said. I predict something like 25 down for Turbo. I think Extreme will increase also and maybe Ultimate all in time for Christmas.

I can't get into specifics, but the Turbo, Extreme and Ultimate speed tiers will be significantly increased by the end of the year statewide.

The standard tier (15Mbps/1Mbps) won't be upgraded.

Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:4
reply to Packeteers

I didn't mean to imply it would improve speed to get a DOCSIS 3 modem for 15/1. What it does do is provide a great deal more stability so that speed is not all over the place depending on the time of day. I'm not sure why it would improve latency. The speed of light is the speed of light. How could it improve on that? I see the same latency on any speed, any modem be it DOCSIS 2 or 3.

--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson


Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:4
reply to Packeteers

Wow. Ultimate (with no promo) is $105 in Hawaii ($50 more than Standard which is $55 (with no promo). Oceanic's website shows NO promos for internet tiers.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Verizon Online DSL
reply to Mele20

if you read my posts from yesterday on another stability thread, i can tell you first hand that docsis2 to docsis3 on 15/1 only improves latency (here in nyc) not speed. docsis2 modems are becoming unstable on 15/1 service probably because twcable neglects to push out firmware updates to them as they upgrade the rest of their network to docsis3. the firmware on the docsis2 modem that i just retired was 5 revisions ago despite being live on their system for the past year.


Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:4
reply to Packeteers

Here DOCSIS 3 modem is required for 20/2. You should get one even for 15/1 and TWC ought to exchange the old DOCSIS 2 one for you. A DOCSIS 3 modem makes a big difference even on 15/1. I have 6 bonded channels down and 2 bonded up (probably should have 3 as the other side of this island has 3 bonded up). You get those even on 15/1 and it makes a big difference.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Verizon Online DSL

2 edits
reply to Mele20

single down channel docsis2 can handle up to 30mbps so 20mbps does not require a docsis3 modem (at least not here in NYC) it's simply recommended. seems you are right about top tiers plans not giving you modems - i thought they did, sorry. it seems now the 15/1 to 30/5 price different is $20 here now... how compelling must resist temptation to give cable monopoly more of my money...



Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:4

1 edit
reply to Packeteers

No one got 20/1 last year here. On all neighbor islands 10/1 continued until this spring! Oahu got 15/1 in November when everyone on the Mainland did but not the rest of Hawaii and there was never 20/1 for anyone here. I read the CEO's statement and it had NOTHING to do with us. I guess he forgot Hawaii is also TWC.

I had Standard at 10/1 in July 2012. I was advised to get Turbo at 15/1 before it disappeared ($10 a month more). So, I did that and Turbo at 15/1 disappeared on August 1 and was replaced by Turbo at 20/2 for $20 a month more. Standard remained at 10/1. In November, Oahu got Standard tier raised to 15/1 but all other islands remained at 10/1 until spring 2013. I was grandfathered to old Turbo at 15/1 for $10 a month more than Standard but I was offered the new Turbo at 20/2 last Nov with no increase in the price for one year.

So, I was very lucky to be advised to get the old Turbo at 15/1 just before it disappeared as I could afford $10 a month more for Turbo but not $20. If I had not done that I would have been on 10/1 until a few months ago when the neighbor islands finally got upgraded to 15/1 for Standard. I don't think the overprovisioning is what the CSR was telling me. She said there will be NEW SPEEDS BEFORE CHRISTMAS. Since I currently get 23/2 I think that Turbo will officially be sold at 25/2 before the holidays and the overprovisioning will go away.

Plus, what do you mean Extreme and Ultimate don't pay modem rental fee? Of course, they pay it! Plus, everyone at 15/1 and above gets DOCSIS 3 modem now from Oceanic. I was required to get a DOCSIS 3 modem for 20/2 (but it is also given out for 15/1 now). I rent the modem and since Turbo is $20 a month more than Standard why would TWC make you pay for the rental of the modem but not if you paid and additional $10 for Extreme? That makes no sense. If you are correct then Extreme is only $4 a month more than Turbo so why would anyone get Turbo?

Oceanic's website indicates ALL TIERS PAY $5.95 a month for modem rental. What do you mean you are stuck on a DOCSIS 2 modem? Just exchange it for a DOCSIS 3 one if you rent or buy a DOCSIS 3 one if you plan to buy your own.
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Verizon Online DSL

3 edits
reply to Mele20

said by Mele20:

Plus, get this, NEW SPEEDS COMING very soon - probably next month! no specifics but we were talking about Turbo currently costing too much (if not on promo) for the small amount of download speed increase over Standard so that will addressed she said.

the CEO already spoke about this during a recent shareholder meeting. they are just giving back some of what they took away over the summer. the way it happened was like this;

standard was 15/1, then they made that $4/mo modem lease fee last fall, and to compensate they unofficially gave us 20/1 last winter, then they cancelled speedcache this past summer and took us back down to 15/1. then they increased the modem lease from $4 to $6/mo, so now by year end they are giving us back another 10% of speed, so while it won't be 20/1 again, we may all get to enjoy 17/1 soon (I'm already at 16/1 now). this speed bump may be felt by all plans below 30/5, since 30/5 and 50/5 plans get a docsis3 modem lease free from TWCable included, so they don't feel like they owe you anything.

I do agree with you that turbo does not make sense, and they need to modify it somehow. to go from 15/1 to 20/2 for $10/mo more plus $6 lease is not worth it when 30/5 is $25 more modem included. turbo is worth maybe $5/mo+lease more to me, so if they offered that price i'd go for it, or as you said $10/mo+lease for 25/2 (which is still under the docsis2 top rate for those still stuck on older modems).

Mele20
Premium
join:2001-06-05
Hilo, HI
kudos:4
reply to ipwn3r456

I was paying $40 for Standard 15/1 plus $10 more for a promo for Turbo 20/2 for one year. (Standard is $55 as stand alone but lower if packaged).

This month, besides the increase in the modem rental fee that I knew was coming, there was a $2 a month increase in the Standard fee(Turbo remains on promo for me until the end of Nov or Dec - promo frequently is for 13 months instead of 12 I was told). I was puzzled by the $2 increase for Standard internet as I couldn't find anything about it on Oceanic's website and nothing on the bill either.

So, today when I paid the bill at the office, I asked about it. It turns out I was coming off a promo for Standard hence the $2 increase. I don't recall being on a promo for Standard but I guess I was and that ended. Anyhow, the CSR gave me the current promo price for Standard 15/1 which is $30! Plus, she said when Turbo promo ends likely there will be another promo. So, I save $10! Oceanic's website has nothing about this $30 month promo for Standard 15/1 so it really does pay to go in the office and ask.

Plus, get this, NEW SPEEDS COMING very soon - probably next month! no specifics but we were talking about Turbo currently costing too much (if not on promo) for the small amount of download speed increase over Standard so that will addressed she said. I predict something like 25 down for Turbo. I think Extreme will increase also and maybe Ultimate all in time for Christmas.

I didn't think to ask but I wonder if the upcoming new speeds are the reason for the current over provisioning?
--
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson



Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Verizon Online DSL

4 edits
reply to patt2k

I'm on 15/1 TWCable now - just DSLR lost my review when they updated their web sight a few months back. I'm actually a few days away from upgrading my docsis2 to a docsis3 modem - hoping for better line stability during high demand downloads.

»forums.timewarnercable.com/t5/Co···85#U7085

I don't pay 50/mo I just used that as an example. and yes, there is no competition yet to my building. a few blocks away is RCN, and a few blocks further is FiOS, but my building is very TWCable loyal because we get a $10/mo discount on any service they provide, so RCN or FiOS don't think they can get the 50% penetration they need to justify lighting up our building.

Rebellious - this is why your NC town does not have a competitor - nobody will bother unless they know half the current TWCable subs are likely to switch. also if your beach town has a history of flooding or hurricanes, that's another issue keeping competitors away. here in coastal NY/NJ after hurricane Sandy entire town cable & phone systems got wiped out. you'd think competitors would now be lining up to rebuild and be first to monopolize the area - but instead they are all staying away - coastal towns are lucky to still have cell service here so most use gsm/gprs modems on unlimited voice/data plans to get online at a snails pace.



Dominokat
"Hi"
Premium
join:2002-08-06
Boothbay, ME
kudos:2
reply to ipwn3r456

73.00 for 50/5


patt2k

join:2009-01-16
Reviews:
·Verizon FiOS
reply to ipwn3r456

said by ipwn3r456:

Just wondering how much do people pay for TWC internet in this forum. Make sure to put price (excluding modem, etc.), speeds or tier, and location.

I am paying $35 for standard internet, in LA, used to be $29.99 when I got the promotion for signup, now they give me the $35 summer sale one after 12 months.

it actually is.

Example is the Fios setboxes I rent them for 6.99 and lots of places have them for 10.99 rental.

Also it does seems weird that Packteeters doesnt have at least TWC I always thought Forest Hills was TWC only.

Packeteers will probobaly know I used to live in Ridgewood which is not far and had TWC there for few months then switched to fios the first day I saw it availiable.

Rebellious

join:2008-05-28
reply to Packeteers

I see, we both have the same price ($50/mo, which is $10 above the average) but the speed advantage of cable over DSL is worth it?

Interesting, you'd think NY would be more competitive than a little beach town in North Carolina.



Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Verizon Online DSL

4 edits
reply to Rebellious

you don't seem to follow our line of reasoning, so let me put it to you more plainly.

if my building had these 3 options:

$50/mo 15/1 TWCable
$30/mo 5/.7 VerizonDSL
$20/mo 1/.1 Satellite

I would pick TWCable every time...

just to illustrate how dead DSL is; here in NYC where FiOS does not reach half the people yet, Verizon has not bothered to upgrade their ADSL to ADSL2, so we are all stuck at 3-7/.7 at best here (depending how far you are from your area Central Office) in: high price high earning high population density NYC.


Rebellious

join:2008-05-28
reply to ipwn3r456

Thank you. My phone line is unused, I'm in Wilmington, close enough to the nearest hub, can DSL provide speeds comparable to cable? I'm dismayed at the lack of competition and the brazen monopolistic pricing. Are you saying $50 is reasonable for basic internet access?


ipwn3r456

join:2013-07-31
Los Angeles, CA
reply to Packeteers

said by Packeteers:

usually you plug the modem into a router, but whatever. i think you are foolish to switch just because you are paying $10 above average for 15/1 service. DSL is dying - and it's the telcos themselves that are killing it.

Agreed. Unless they providing similar speeds for lower prices, I don't recommend switching to DSL at all. But though AT&T do have plans that has similar speeds with some TWC's plans, Max(12mbps/1.5mbps), Max Plus(18mbps/1.5mbps), Max Turbo(24mbps/3mbps), and even Power(45mbps/6mbps, only a few markets), if your house is qualified for those speeds, you can probably use it for bargain, or switch it over if they offer good prices.


Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
reply to Rebellious

usually you plug the modem into a router, but whatever. i think you are foolish to switch just because you are paying $10 above average for 15/1 service. DSL is dying - and it's the telcos themselves that are killing it.


Rebellious

join:2008-05-28
reply to Packeteers

said by Packeteers:

any non TWC VoIP system will work, such as magicjack and obihai. typical DSL is 5mbps so you could only watch video at 460p on a good day.

Thank you. I have Phonepower ($25/month) , I could just hook up everything to my DSL modem and disconnect the Motorola cable modem?


Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Verizon Online DSL
reply to Rebellious

said by Rebellious:

If I switch to AT&T, that would be DSL. Will my IP phone still work and could I still watch flash video online?

any non TWC VoIP system will work, such as magicjack and obihai. typical DSL is 5mbps so you could only watch video at 460p on a good day.

Rebellious

join:2008-05-28
reply to ipwn3r456

I just got a price increase to $49.99 in NC. I have "normal" service 15Mbps , actual download speed around 1.8 MB/s. It was 38.95 for the last year, and 20-something for the 1st year. I didn't like the corporate arrogance and the bullshit they wrote in the letter...

If I switch to AT&T, that would be DSL. Will my IP phone still work and could I still watch flash video online?


ipwn3r456

join:2013-07-31
Los Angeles, CA
reply to PowerfulOwl

said by PowerfulOwl:

I just got Time Warner Cable...

it's 105.65 total for 50/5mbps internet and phone.

Uhh, no promotions at all for new customers?

PowerfulOwl

join:2013-03-04
La Mirada, CA
reply to ipwn3r456

I just got Time Warner Cable...

it's 105.65 total for 50/5mbps internet and phone.



motoracer

join:2003-09-15
united state
reply to ipwn3r456

Existing customer for 2 years...just called TWC and am getting 30/5 for $54.99 (I used Uverse as a bargaining tool)


patt2k

join:2009-01-16
Reviews:
·Verizon FiOS
reply to kilrathi

Click for full size
said by Warmachine99:

I called into the local office to set up service. They told me prices in the region are different from what is listed on the website. I told them that I thought that was a bait and switch thing, but they told me that everyone who calls in gets redirected to the local call center and informed of the REAL price. Also, that $35/m price is for being under a contract and for new subscribers only. Since I had service with them at one point, I was not considered to be a new subscriber, so I was ineligible for any of the promotions. My price of $40 includes all the taxes, fees and modem rental, and no contract. I will be buying a modem once I get a job again. Since TWC has NO direct competition here, they can charge what ever they want, and do so.

Fios used to charge 54.99-59.99 in my area with no contract they don't anymore it was promo I have the 75/35 + TV which is same price as I would get it with-out tv lol.

Anyways I will show you guys picture of the bill today the amount only of course with the value credit.

NVM got it : putting it as attachement.
49$ was for half months as Turbo and Ultimate.


kilrathi

join:2005-04-22
Rockaway Park, NY
reply to ipwn3r456

Does that mean I can get my ultimate internet price down from 105$ to what Fios charges for 50mpbs since in this area?



Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Verizon Online DSL
reply to patt2k

i believe 30/5-50/5 plans now get their docsis3 modem from twc, so basically they charge you the modem lease fee, then credit it back to you as a valued customer credit. so FiOS charges $65 in Queens for 50mbps - good to know - my area is not lit up yet.


patt2k

join:2009-01-16
Reviews:
·Verizon FiOS
reply to ipwn3r456

Little bump I checked my gfs bill today when we went to queens center mall ,NY I asked them to price match fios 50/25 and they did. 34.99+30 for Ultimate.

What they also did was put a 7$ Value credit. So the bill is 57.99 I have never seen a valued customer credit.

Anyone else?


patt2k

join:2009-01-16
Reviews:
·Verizon FiOS
reply to Warmachine99

said by Warmachine99:

As I said above, that is a price for NEW SUBSCRIBERS ONLY. I was previously a subscriber in the area, and as such, I am not eligible for ANY promotions. Once they get you in, they no longer care about trying to keep you happy. They know they have us over a barrel, as there is NO one we can switch to. I got a letter in the mail today informing me of an upcoming price increase of $5 a month, which will bring me up to $45 a month. Price keeps going up, and they know we will stay with them because we have no one to switch to.

4 year old customer. They were paying almost 60$ i Think for like 3 years but they are not tech-savyy so no one could help them and I did.

34.99 promo


ArgMeMatey

join:2001-08-09
Milwaukee, WI
kudos:1
Reviews:
·Time Warner Cable
·AT&T Midwest
·voip.ms
reply to Warmachine99

said by Warmachine99:

As I said above, that is a price for NEW SUBSCRIBERS ONLY. I was previously a subscriber in the area, and as such, I am not eligible for ANY promotions. ... Price keeps going up, and they know we will stay with them because we have no one to switch to.

As I mentioned in my previous post -- I got the $34.99 price for my second consecutive year of service. So it's at least possible around Milwaukee. I'm sure it's no coincidence that we're also served by AT&T U-Verse. You are probably right that if there are no comparable options, as seems to be the case in Pleasant Prairie, they won't offer any deals.
--
USNG:
16TDN2870
Find your USNG coordinates:
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Warmachine99

join:2006-03-20
Pleasant Prairie, WI
Reviews:
·Time Warner Cable
reply to patt2k

As I said above, that is a price for NEW SUBSCRIBERS ONLY. I was previously a subscriber in the area, and as such, I am not eligible for ANY promotions. Once they get you in, they no longer care about trying to keep you happy. They know they have us over a barrel, as there is NO one we can switch to. I got a letter in the mail today informing me of an upcoming price increase of $5 a month, which will bring me up to $45 a month. Price keeps going up, and they know we will stay with them because we have no one to switch to.
--
I've discovered that I often visit the state of confusion, and I know my way around pretty well.