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Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV
ARRIS NVG443B
Ubiquiti NanoStation loco M2

Hank to madeitog

Premium Member

to madeitog

Re: [DSL] Frontier How does these stats look?

What does you telephone sound like. Do you hear anything other than the dial tone when to pick it up to make a telephone call? Do you have noise or lost words when your talking on it?
Your speed should not be changing. Beginning to sound like an issue that Frontier needs to look into.
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

Well, first day he came out he said im too far out, then i called and complained because my neighbor and even like 2 more people have it so he came out again and he found a coil in the line, cable truck came out and bam my modem finally connected? and give me one second not really noticing any static if thats what your asking? but let me make sure? any other troubleshooting steps?
madeitog

madeitog to Hank

Member

to Hank
just tried it and like when a press a number and the dial tone goes away i can hear like idk, like something moving, idk how to explain it

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV
ARRIS NVG443B
Ubiquiti NanoStation loco M2

Hank

Premium Member

If you can plug the telephone in at the NID and you still hear that noise then the problem is on Frontiers side. If it is clean at the NID then the problem is the wiring in your house.
But before you do that turn your modem off and see if you still hear that noise.
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

don't hear it when modem off? NID is clear also?
madeitog

madeitog to Hank

Member

to Hank
also found another dead outlet? theirs 2 right next to each other but one works the other one doesnt?

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV

Hank to madeitog

Premium Member

to madeitog
Install the filter in the jack that you are using for the telephone. Then connect the telephone to it. If it has dual jacks make sure it is in the one marked telephone. If you currently have a filter on the telephone then you need to replace it.
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

well i replaced it with another filter same noise? so what going on here i found 2 jacks like new same as the wires? 2 jacks are dead but i could of swore that one jacked worked yesterday when i plugged the modem into and tried it their?
madeitog

madeitog to Hank

Member

to Hank
on top off all of it my modem disconnected randomly and now look at my stats
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1152 192
Margin (dB) 8.1 26.0
Line Attenuation (dB) 66.1 31.5
Transmit Power (dBm) 16.9 12.3
FEC Errors 0 2
HEC Errors 1126 4
CRC Errors 2118 0

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV

Hank to madeitog

Premium Member

to madeitog
I sent you an IM.
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

Transceiver Revision 4.4.9.13.1.1
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data Path FAST

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 1152 192
Margin (dB) 7.9 26.0
Line Attenuation (dB) 65.8 31.5
Transmit Power (dBm) 17.0 12.3
FEC Errors 0 1
HEC Errors 149 1
CRC Errors 467 0
madeitog

madeitog

Member

direclty connected to the NID, so that means its on frontier side
madeitog

madeitog to Hank

Member

to Hank
also i forgot to say, on the NID that not connected to my house, but on the pole he cut them wires and did that? connected the 2 blue's and stuff so that's not effecting anything did he?
madeitog

madeitog to Hank

Member

to Hank
Hey hank, i found something really weird. i was messing around and put the regular wiring that they had on the house a while back and them 2 jacks side by side and remember one didn't work last night when i had it wired the right way? well it works the way they wired it but the problem is that even with a filter on i can hear DSL trying to connect???

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV

Hank

Premium Member

Interesting, hopefully when you get the cabling in the house squared away that will resolve some, if not all of your problems.
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

hey, im very confused why do i have 2 pair of wires not used at the nid? i should only use red and green, so why do i have a yellow and black and then a blue and white

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV

Hank

Premium Member

It used to be in residential building the cable only has 2 pair, the red/green and the yellow black. That way you had a spare pair or one that could be used for a second telephone. Yours just happens to be three pair.
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

So i unhooked all the wires but green and red. because last night around 12 my modem just disconnected ever 10 minutes? very weird, and none of this has to do with that tech bypassing that one NID on the telephone pole?

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV

Hank

Premium Member

You're dealing with a couple problems. One is the cabling in your home. The other is because Frontier is having network problems in our area. Several of us have been experiencing the same or similar problems lately.
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

hank stay on here for a min, i have something to show you
madeitog

madeitog to Hank

Member

to Hank
»www.dropbox.com/lightbox ··· e/Photos

sashwa
Mod
join:2001-01-29
Alcatraz

sashwa

Mod

madeitog, that link only takes you to the log in page not your photos.
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

my bad, im fixing it now

sashwa
Mod
join:2001-01-29
Alcatraz

sashwa

Mod

Okay. Not bad just a mistake.
madeitog
join:2013-08-10
Romney, WV

madeitog to sashwa

Member

to sashwa
»www.dropbox.com/s/s1yoh7 ··· 4055.jpg

»www.dropbox.com/s/w8i04x ··· 4058.jpg

»www.dropbox.com/s/wacnml ··· 4123.jpg

»www.dropbox.com/s/jfbska ··· 4216.jpg
madeitog

madeitog to sashwa

Member

to sashwa
now try it ?>

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV

Hank to sashwa

Premium Member

to sashwa
+1
madeitog
join:2013-08-10
Romney, WV

madeitog

Member

the first 2, are the ones beside each other hank like is said. the 3nd photo is the kitchen and the last one is the one that the modem is connected too

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV

Hank to madeitog

Premium Member

to madeitog
Call me at the number I gave you last night.
Hank

Hank to madeitog

Premium Member

to madeitog
You're dealing with a couple problems. One is the cabling in your home. The other is because Frontier is having network problems in our area. Several of us have been experiencing the same or similar problems lately.