US Cable Support → Mediacom > New Data Caps

Re: New Data Caps

Okay you and grandma are both on prime with 15 mbps with 250 gig limit. Grandma uses 5 gigs a month, you use 500 gigs. your use makes them have to upgrade the node. well you will have to pay extra because you went over the data limit. You will be paying for the upgrade. Not grandma. They wont have to raise prices on grandma

Hello ,

Thank you for contacting SamKnows about your bandwidth usage.

The tests from your monitoring unit uses approximately 10-12Gb per month based on your 3x0.256 package (not including your own internet activities, of course). Higher speeds consume more bandwidth, as we need to use a larger sample size to simulate downloading and uploading to fully stress the bandwidth.

I hope this helps, if you require any further assistance, please don’t hesitate to email us at [redacted].

Kind regards,

Ati

The SamKnows Team

Just received notice of this (data caps) today (Oct 3rd) in the mail. It states it was effective Sept 7th 2013.......

I hate this new data cap. It does nothing to curb usage during peak times and is just a cheap ploy to increase prices without increasing rates. Since we have no high-speed alternative in the Quad-Cities, I have decided to spend my TV money with DirecTV. Loving it so far. I'll pray for Google fiber to come to this area to cut the Mediacom cord completely.

I rec'd a response from their support department. He said that in the UK they use about 4GB per month, but in the US the routers use a LOT more. He wouldn't be specific though.
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I did have a sig, but I had to remove it because my political views were too 'wrong' for some users on DSLr.

The samknows site says it uses about 2gb a month.
My samknows router seems to be on its way out so I'm thinking about killing it.

Does anyone know if those SamKnows routers take up a lot of data? Now that the caps are sorted, I'd like to turn this thing back on so they can continue to monitor the bandwidth speeds. I'm concerned that I might take a large hit on the data cap.
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I did have a sig, but I had to remove it because my political views were too 'wrong' for some users on DSLr.

the 105/10 service has a 2TB cap....

From what was told to me everything is free, but I'm not sure about data caps. The 100/10 service has an internet cap of 999GB. Do you think you'll exceed that?

acording to the tech that was at the house today no

Curious: Do MC employees get lines without caps? If so, I may go to work for MC.

On an up note, finally today, i did see my usage meter seems to have the correct cap amount. rather then the 999gb i have seen since this all started. so it appears they have that addressed.

actually if you were on a overloaded node it could improve service. But thats a long shot. I hate caps but in our neck of the woods its mediacom or well frontcrap...

What bothers me most about these caps is not the fact that they are in place, but rather Mediacom feels the need to tell its CS reps to lie to us. This is just their way of making more money. Be honest about it. Don't try to tell me this will 'improve service'.
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I did have a sig, but I had to remove it because my political views were too 'wrong' for some users on DSLr.

1TB may be plenty for you, but not for everyone.

And the cap on the 105 service is 2TB.

I don't remember if I posted to this thread yet but mediacom's data cap rates are fairly industry standard and actually better than industry standard if you get the 50MB or 100MB service. 999GB is plenty of bandwidth, though if I was them I would raise the 100MB service to 2TB.. this would insure without a doubt that it can be a full replacement for cable, handling the most demanding needs of bandwidth from a family of netflix users, or whatever.

They're not going away.. best you can hope is that they raise them in fits and spurts just like they do with bandwidth speeds over time. Also expecting full speeds 100% of the time is impractical, though I must say I get pretty much full speed on mine most of the day, and try to time big downloads to happen in the middle of the night and/or morning just to throw them a helping hand.

Maybe they could have some sort of download 'happy hour' to supplement their bandwidth caps.. say download whatever you want from 3AM - 7AM or something.

To Happyman: If I Pay for a service and I have from Mediacom since 2000, I expect to get what I pay for. There wasn't any caps in place back then and I didn't have a "contract" or a "datacap" as chad says.
I DO own a business and have for 23 yrs. You are quite wrong with your statement of everyone wants everything for free!!! Not true. Some do want bonus' or barter like they are getting something for nothing but most folks just want what they pay for. I don't see consumer greed like you do, or I'd throw in the towel from frustration.
I do agree with if I treated my clients/customers the Mediacom does I would be out of business. Small town of 6000 word gets around fast. But they have a large monopoly on "high speed internet" throughout the u.s. of a. that they can abuse their clients. Time will tell how many clients they lose over this new way of doing business. My original post was to just wake up people to see how many are discontent. Mediacom has upped the thresholds of their tiers but I still don't like the idea of capping 100% when only 3% of us overuse. can we say ''cash grab"??

You all have no one to blame but yourselves on the entire industry data cap cash grab. You were all stupid enough to pay $120+ a month for 1-2gig limits for your cell phones and are happy as pig in $^#^. What you think pissing money away like that and another industry wouldn't take notice and want in on the free money too, haha right.

But as far as this cluster$%# of a change keep going mediacom you almost have my service listed right
Mediacom Ultra Plus
105Mbps Download / 10Mbps Upload
999 GB monthly usage allowance

Woo hoo it now says 105 instead of 100down, now if you just get the 2000GB a month listed right. You're all set.

I would certainly get a business account if:

1.) I had enough revenue from client work to afford / justify it.

2.) I had a "brick-n-mortar" location which was dedicated to just my business.

I'm just a guy with 15 years of experience who knows his way around a computer. My main source of income is in IT for a major automobile advertising publishing company... which is of course not paying me what I'm worth. These days, it's extremely difficult for an IT professional to get paid their worth without working their behinds off.

I also intentionally severely undercut my competition by charging flat rates for the work I do because most of my clients are normal folks who live paycheck to paycheck. I charge no bench fees, either. Some months, I'll not do a single client job, while others I'll be swamped. "feast or famine" as they say. *shrugs*.

I'm also one of those people who dropped my TV service from Mediacom. Frankly, the bang for the buck just isn't there.. not to mention all the commercials getting BLASTED at you (high volume level-wise). So I switched to satellite and never looked back.

You are incorrect about a few things. While you are right that the price for data is going down that is not there only cost. As we use more and more data the nodes are becoming overloaded. Depending on how far they have to string cable that can be upwards of 20000.00 just for that. Are they doing it as fast as they need to to keep up, Nope. But the point is they do have to do this and there are other cost for teck that keep going up also. They must do upgrades system wide as data use increases. Now why should grandma down the street pay a higher rate when all she does is a little web surfing a few emails, When the person next door is going through 2 or 3000 gigs and the reason they have to upgrade. I have heard so many complain that they should only target the 3 percent that use so much and not the other 97 percent. That is all this does, If you are the 97 percent that does not use a lot this does not impact you. This does not stop you from using the internet. You will just be paying for the amount you use. During the days of electrification when providers of electricity changed from a flat rate to usage as we have it now, it did not stop inovation. Every body kept buying all the new things that used the electricity. I have heard so much about corporate greed, what about consumer greed. I own my own company and have seen this first hand. Everybody wants everything for free. We have become a nation that thinks were owed everything. Now is Mediacom a great company. NO, if I did the stuff they do I would have no clients. But then there are a lot who do what I do so I have to be focused on CS and be better than the rest. My point is this, I am so sick of hearing from those who have never run a company, who have no ideal what it cost to run a company and provide this service think they should decide what the price should be when that dont have a clue what it cost to provide this service. If you dont like it then go to century link or whatever other companys do biz where your at. But dont presume to be able to say what something should cost when you dont have any ideal what it cost to provide that service. Am I tired of corporate greed. No I am more tired of consumer greed.

While I agree with your points, the other point that Mediacom never says a word about but it is the primary and perhaps the only reason for caps; loss of TV subscribers. "unlimited" data allows content consumers to drop the TV service subscription and obtain information and entertainment from the internet only. Since this is the implied logic that Mediacom is using, then Mediacom should not have a data cap or allowances on accounts that subscribe to the TV service too. The increase in revenue from overage charges is far smaller than the loss in revenue due to TV subscriber loss. Overage charges is a money grab but preserving TV subscribers is the unspoken money grab.

Since you stated that you use your internet connection with your side business then you should subscribe to a business account. As far as I know, the business accounts have no allowances or caps. Yes, the monthly rate is higher. If I was using my account as you do, that is what I would do. I use my account as part of my work but it is not high volume usage.
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#occupytheworkplace
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Obama...it's junior high school all over again!
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Democrats don't mind raising taxes because democrats don't pay taxes.

I am extremely disappointed in the (what seems to the be ENTIRE) internet / data provider industry in regards to the blatant money grab that is the "Bandwidth Cap Scam".

To put it simply, data "consumption" is INHERENT to using the internet. I use the quotation marks because consuming data is IMPOSSIBLE, as data is infinite. You want data? Right-click on your desktop, create a new text file. POOF! You've just created data. Data is being created as I type each letter of this post. For all of these internet service providers to cram a datacap down our collective throats is nonsense.

We all (cable internet users) were already gladly paying higher prices for the faster speeds we were receiving -- without any concern to how much "data we were consuming". It was completely fair. You want a faster connection speed? Pay a higher price. Completely reasonable.

As is already known, as technology / software sophistication progress; so do the demands of bandwidth for everything. The problem here is that now all the internet providers have caught on to this unavoidable trend and came up with the datacap scam to find an additional way to squeeze every last nickel and dime that they could from their subscribers who were already paying premium prices for their higher speeds.

The FCC recently released a rather expensive (and quite damning) report stating that the concept of datacaps implemented by providers is a flat-out money-grabbing scam. Unfortunately, now that the scam has been adopted by practically every data provider in the country (and perhaps the world), there's going to be little to nothing that the FCC will be able to do to protect the end-user. Something needs to be done, and FAST.

For now, all a "data hog" such as myself can do is cough up more money for a higher datacap. Yup. There it is again. MORE MONEY. The only reason I used to hit my former 250,000 gb cap every month is because I build / repair / troubleshoot computers as a side business out of my home, so I'm constantly downloading OS updates, utilities, etc. for my clients' computers.

Am I "eating up" the supply of data so there's not enough left for everyone else? NOPE -- that is impossible. Am I downloading / transmitting more data than a typical user? sure.. but there's no reason why I (nor any other subscriber) should be punished if I'm paying my monthly bills and holding up my end of the bargain for my internet service. -- I'm paying for the rate I get, and I shouldn't be limited as to how often or how much I use the service.

Mods, I completely understand if this post is moved to the "rants" section.. but I felt it appropriate that the facts be presented in this discussion. No hard feelings.

Velox,

k9iua6 is correct, you can go ahead and create an account here and message me directly for assistance in these matters. You can also reach me and some of the other Mediacom Social Media team by email at socialmediateam@mediacomcc.com

Velox, if you register an account on this forum site, then you can private message directly the user MediacomChad. He can help sort out at least the modem billing issue, plus maybe the other bits.

What a freakin mess. I had the grandfathered unlimited data plan which went blam with the new rules. So I upped to the 50/5 plan. Every 12 hours or so it changes on my usage meter page from 50/5 with 2TB to 100/1 with 999GB. In the middle of all that they are now adding modem fees to my bill, and I haven't "rented" a modem from before Mediacom was even in Iowa. So I call an ask why, they don't know, oops, will fix it, you "may" see a correction in 2-3 billing cycles. WHAT? I can't get a land line where I live to try DSL so at present I am stuck with Mediacom.

Mine has also done the same.

ok... chad confirmed that ultra 50 grandfathered should be now 100/10 with 2TB cap. you should pm him and let him know if you are showing 999GB