US Cable Support → Mediacom > New Data Caps

Re: New Data Caps

Wow. I'm glad those of who've been long-time customers on the 15 mb plan are getting rewarded for...oh wait. We aren't. Yet another strike against I company I can't even leave because there's no competition to go to.
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Well I did have the 2TB limit on the 50/5, but now I'm back down to 999GB. What's going on?

Did your plan change? Mine used to say 50/5, now it says I'm on the 100/10 plan.

Mediacom Ultra Plus
100Mbps Download / 10Mbps Upload
999 GB monthly usage allowance

whereas it used to show this:

Mediacom Online Ultra 50
50Mbps Download / 5Mbps Upload
2 TB monthly usage allowance

Just ignore this post.

They'll just change it on you again.

I did ask MediacomChad, but he was no help

Rudnicke - I'm glad I was able to explain this to you via PM. I apologize for the early confusion. If you or anyone else needs help please let me know!

Now my usage meter went from 50mbps and 2 t of data to 100 mbps to 999. Is it 100 or 105 mbps

Yea mine now says this too

Mediacom Ultra Plus
100Mbps Download / 10Mbps Upload
999 GB monthly usage allowance

What a cluster$^@$ on mediacoms part. How many times they gonna alter the deal. What pray you don't alter it further...Perhaps we feel we're being treated unfairly...

Illinois being a better state is a matter of opinion. To me. It's one of the worst in the country.

lol get rid of chicago and it would be a better state

I don't have any taxes or fees on my service in Iowa.

My mistake, it WAS because they added a modem rental when I changed to their ultra 105 package. That was after telling them I've owned my own modem for years now. I've been trying to get the charge removed for the last few weeks. I got Chad to remove the last charge yesterday. I guess I'm the one who hasn't looked at my bill. Iowa still sucks though.

Ok could this get anymore confusing?

So I have the 50/5 on a promo that is almost up (Which I will be ditching because it's too freaking expensive out of promo) more on that in a bit.

I think $60/mo is completely reasonable for 50/5 which is serving me well with a 1TB cap.

So now I have 108/10 with a 2TB cap which I don't need thanks to this mystery upgrade.

So next month I need to cancel my now 108/10 service for a 15/2 service then call back and get a new promo for yet another 50/5 service... which I assume now will really be 50/5? (Yea a rep told me to do that)

Jeez just leave things alone and stop dinking around. 1 Year promos are so stupid... just about ready to get Century Link 12/1 so my bill will stop changing for a few years.

Oh and renting your own modem... yea that took a while to get fixed but did after a while come back.

Mine is now 100/10 999gb cap

i am a sad puppy

ok... chad confirmed that ultra 50 grandfathered should be now 100/10 with 2TB cap. you should pm him and let him know if you are showing 999GB

Mine has also done the same.

What a freakin mess. I had the grandfathered unlimited data plan which went blam with the new rules. So I upped to the 50/5 plan. Every 12 hours or so it changes on my usage meter page from 50/5 with 2TB to 100/1 with 999GB. In the middle of all that they are now adding modem fees to my bill, and I haven't "rented" a modem from before Mediacom was even in Iowa. So I call an ask why, they don't know, oops, will fix it, you "may" see a correction in 2-3 billing cycles. WHAT? I can't get a land line where I live to try DSL so at present I am stuck with Mediacom.

Velox, if you register an account on this forum site, then you can private message directly the user MediacomChad. He can help sort out at least the modem billing issue, plus maybe the other bits.

Velox,

k9iua6 is correct, you can go ahead and create an account here and message me directly for assistance in these matters. You can also reach me and some of the other Mediacom Social Media team by email at socialmediateam@mediacomcc.com

I am extremely disappointed in the (what seems to the be ENTIRE) internet / data provider industry in regards to the blatant money grab that is the "Bandwidth Cap Scam".

To put it simply, data "consumption" is INHERENT to using the internet. I use the quotation marks because consuming data is IMPOSSIBLE, as data is infinite. You want data? Right-click on your desktop, create a new text file. POOF! You've just created data. Data is being created as I type each letter of this post. For all of these internet service providers to cram a datacap down our collective throats is nonsense.

We all (cable internet users) were already gladly paying higher prices for the faster speeds we were receiving -- without any concern to how much "data we were consuming". It was completely fair. You want a faster connection speed? Pay a higher price. Completely reasonable.

As is already known, as technology / software sophistication progress; so do the demands of bandwidth for everything. The problem here is that now all the internet providers have caught on to this unavoidable trend and came up with the datacap scam to find an additional way to squeeze every last nickel and dime that they could from their subscribers who were already paying premium prices for their higher speeds.

The FCC recently released a rather expensive (and quite damning) report stating that the concept of datacaps implemented by providers is a flat-out money-grabbing scam. Unfortunately, now that the scam has been adopted by practically every data provider in the country (and perhaps the world), there's going to be little to nothing that the FCC will be able to do to protect the end-user. Something needs to be done, and FAST.

For now, all a "data hog" such as myself can do is cough up more money for a higher datacap. Yup. There it is again. MORE MONEY. The only reason I used to hit my former 250,000 gb cap every month is because I build / repair / troubleshoot computers as a side business out of my home, so I'm constantly downloading OS updates, utilities, etc. for my clients' computers.

Am I "eating up" the supply of data so there's not enough left for everyone else? NOPE -- that is impossible. Am I downloading / transmitting more data than a typical user? sure.. but there's no reason why I (nor any other subscriber) should be punished if I'm paying my monthly bills and holding up my end of the bargain for my internet service. -- I'm paying for the rate I get, and I shouldn't be limited as to how often or how much I use the service.

Mods, I completely understand if this post is moved to the "rants" section.. but I felt it appropriate that the facts be presented in this discussion. No hard feelings.

While I agree with your points, the other point that Mediacom never says a word about but it is the primary and perhaps the only reason for caps; loss of TV subscribers. "unlimited" data allows content consumers to drop the TV service subscription and obtain information and entertainment from the internet only. Since this is the implied logic that Mediacom is using, then Mediacom should not have a data cap or allowances on accounts that subscribe to the TV service too. The increase in revenue from overage charges is far smaller than the loss in revenue due to TV subscriber loss. Overage charges is a money grab but preserving TV subscribers is the unspoken money grab.

Since you stated that you use your internet connection with your side business then you should subscribe to a business account. As far as I know, the business accounts have no allowances or caps. Yes, the monthly rate is higher. If I was using my account as you do, that is what I would do. I use my account as part of my work but it is not high volume usage.
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