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34764170

join:2007-09-06
Etobicoke, ON

1 recommendation

reply to The Mongoose

Re: Crapsavvy - Another slow night on cable

said by The Mongoose:

There's almost no chance that's true. London is on ATPIA, if there was a London-wide capacity issue everyone in Ontario (except a couple areas) would be feeling it.

That's based on the assumption that a capacity issue can only happen at TSIs end of the ATPIA backhaul and if that were the case then yes it is most likely it would affect everyone. There is always the possibility there could be capacity issues with Rogers at the London end of the network or somewhere in between London and York Mills. It's not as if Bell hasn't had issues on their network on their end instead of TSIs.

graniterock
Premium
join:2003-03-14
London, ON
Reviews:
·WIND Mobile
·TekSavvy Cable
FWIW TSI did acknowledge a congestion issue in response to my 6 month review update.

quote:
In regards to the congestion issues, it's something that both ourselves and our vendor are aware of. They have confirmed that they are working on resolving these issues along with completing the ATPIA upgrades. Unfortunately since this is more of routine maintenance than the APTPIA upgrades, we have no ETA as to when this will be completed. This is also partially dependent on the DOCSIS 2 modems many customers are using. Although they are still capable of using these modems any new sign ups, upgrades to a higher tier speed or a move to a new location will require a DOCSIS 3 modem which puts less strain on the infrastructure it's self. Unfortunately this is not a instant remedy that will cause the congestion to go away, but it will in time have quite an impact on the congestion issues you see today.

»/comment/86683

9 PM peak time speed test on a 35/3 connection. It's been getting progressively worse since late June for me. (From basically losing a few megabits "oh I guess its just a slow night to now being 1/3 capacity).




TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
No idea what Jon is talking about there. There is currently no congestion problem on our end. If there are problems, and this may be what Jon was talking about I'm not sure... They would be downstream from us...
--
Marc - CEO/TekSavvy

graniterock
Premium
join:2003-03-14
London, ON
Reviews:
·WIND Mobile
·TekSavvy Cable
I took it to mean node type congestion that is outside of TSI control. The symptoms I am experiencing remind me of what my brother experienced a few years ago as the Berkshire area's infrastructure started to implode. It was ultimately resolved by rogers upgrading the area.

The Mongoose

join:2010-01-05
Toronto, ON

1 recommendation

reply to 34764170
said by 34764170:

said by The Mongoose:

There's almost no chance that's true. London is on ATPIA, if there was a London-wide capacity issue everyone in Ontario (except a couple areas) would be feeling it.

That's based on the assumption that a capacity issue can only happen at TSIs end of the ATPIA backhaul and if that were the case then yes it is most likely it would affect everyone. There is always the possibility there could be capacity issues with Rogers at the London end of the network or somewhere in between London and York Mills. It's not as if Bell hasn't had issues on their network on their end instead of TSIs.

I'm aware, but when the OP is lobbing insults at TSI, I take it to mean that he's blaming them for the capacity issues. Node congestion is the most likely problem, but that's 100% Rogers...of course if that's the case, Rogers customers on that node would be having the same issues.

34764170

join:2007-09-06
Etobicoke, ON
I fully understand that when people tend to make such comments Nothing should be ruled out and there needs to be proper investigation to determine what the source of the performance issues are on a case by case basis.

mik29999

join:2008-07-21
Toronto, ON
Terribly slow on a 150/10 connection in Toronto (Davisville) on Bloor POI tonight for me as well.