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MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103
reply to GLIMMER

Re: [Cable HSI] New Data Cap & Old 12/1 Grandfathered Plan

We have no issues with usage meter.



drslash
Goya Asma
Premium
join:2002-02-18
Marion, IA

said by MediacomChad:

We have no issues with usage meter.

I have a problem with it. What happened to the past 3 months view?

k9iua6

join:2004-05-23
Dubuque, IA
kudos:1
reply to MediacomChad

said by MediacomChad:

We have no issues with usage meter.

Chad, the problem with the usage meter is that the 3-month display keeps breaking. It works for while, and then, like currently, displays nothing. Your web servers are apparently unable to talk to the database server to retrieve the past data. This needs to be fixed so users can have an idea of their current and past usage.

thedragonmas

join:2007-12-28
Albany, GA
kudos:1
reply to MediacomChad

said by MediacomChad:

We have no issues with usage meter.


3 month graph


so, a blank graph for the 3 month view isnt a problem?

kwbelt1

join:2006-06-03
Marion, IL
reply to MediacomChad

There has to be an issue. It shows I used 14gb last month. Just under 250 the month before and I'm over 250 this month. Internet habits haven't changed in the house so last month is very, very wrong. And 2 or 3 months in a row early this year 900+gb of data in a week then the meter just stopped counting? Seems like an 'issue' to me.



bulletsam

join:2008-04-08
Charleston, IL
Reviews:
·Mediacom

Which is exactly the reason I saved this.