Comcast has the lowest customer satisfaction rating of any ISP in the United States and now its exhausted the patience of an entire city. The Baltimore Business Journal reports that Baltimores city government is hiring a broadband Internet consultant that would help the city develop a plan for expanding Internet service provider options for businesses and residents.
"In the short-term, were going to do a study. In the medium run, were going to try to renegotiate the cable franchise agreement. In the longer run we want to make it more profitable for providers to come in here and offer the expanded service.
So Baltimore having been avoided (diss'ed according to yesterday's news page) by FiOS and then by Google as "undesirable to service" now chooses to attack the one major provider that does offer true broadband speeds, for following the terms of a binding agreement the city itself negotiated and signed? I guess Baltimore must be rolling in money to consider risking 10's of millions on their own muni-fi network (which have historically, been a failures even before completion.) Or perhaps the strategy is to commit many millions of bonding authority and then hope Google will buy the hardware and rights for $1 leaving the citizens to pay the debt?
key points Non-exclusive franchise rights, any other provider could overbuild. Instead of collecting 5% of comcast profits, the county instead choose to have comcast build them a fiber network and television studios/systems for county use worth $6 million by county estimates, with the hope of replacing a $1.3 million a year telephone contract with Verizon using the FREE fiber
So Baltimore used comcast to dump an expensive Verizon contract, and now having received every benefit it could from the agreed upon contract NOW wants mo' money, mo' money, mo' money, mo' money, mo' money.