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FedUpWind

join:2013-05-13
Melrose, FL

[Network] Direct Support Forum appears to no longer be monitored

So it looks like the Direct Support Forum is no longer being monitored. The "unreplied" toggle shows loads of postings either not responded to or just flat out not read. So this is the "selective" forum, it appears they all are now. Anyone else having the same prob?


Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38

Re: [Network] Direct Support Forum appears to no longer be monit

I apologize, the Direct Forum is still being monitored although we are struggling with staffing issues due to higher than normal call volume and many students returning to school and starting service. Who specifically were you working with in Windstream Direct? I will make sure to get a message to them.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com
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