dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
555
FedUpWind
join:2013-05-13
Melrose, FL

FedUpWind

Member

[Network] Direct Support Forum appears to no longer be monitored

So it looks like the Direct Support Forum is no longer being monitored. The "unreplied" toggle shows loads of postings either not responded to or just flat out not read. So this is the "selective" forum, it appears they all are now. Anyone else having the same prob?

Windstream
Premium Member
join:2009-03-31
Twinsburg, OH

Windstream

Premium Member

Re: [Network] Direct Support Forum appears to no longer be monit

I apologize, the Direct Forum is still being monitored although we are struggling with staffing issues due to higher than normal call volume and many students returning to school and starting service. Who specifically were you working with in Windstream Direct? I will make sure to get a message to them.

Aaron
Specialist II
Expand your moderator at work