Check whether the new location has real fiber to the premises/home or whether it is fiber to the node. The easiest check is which internet download speeds are offered online - if 50 & 100 down then it is fiber to the home.
Fiber to the home has none of the problems associated with restricted bandwidth and/or variable interference on VDSL (fiber to the node). The remaining potential issues could be:
STB software not as nice as some but fairly serviceable now.
DVR functionality seems problematic on *some* ZTE STBs - hard to tell if that is early units or not.
Cincinnati Bell do not insist on a contract so you it is always possible to test it and return if unhappy.
Fioptics has been beaten up a bit on this forum but it is probably true to say that many complaints are related to:
1) The offshore call center.
2) The STB box software.
3) The (often unpredictable) performance problems associated with VDSL (problems which other Telcos have also had with the technology).
1) is being addressed by moving jobs back to Cincinnati. Customer service seems to be USA based now although some tech/repair is still abroad - with more moving back.
2) has been addressed to some extent and hopefully there will be more improvements in the pipeline.
3) is being addressed by CB making a substantial investment in fiber to the premises as mentioned on other threads.
I am actually very pleased to see CB moving towards covering the area in fiber to the premises rather than getting dragged into vectored DSL (see below) and such band aid solutions - so credit where credit is due. A very wide fiber deployment is underway and the design is based on a pure IP platform - a great platform on which they can build new service offerings rather than sinking more money into ramming digital data down aged telephone lines.
I recognise that a positive post about CB/Fioptics may be treated with some suspicion - but check my previous posts. And for the record - yes - I am a network engineer and no I do not work for CB or any affiliate.
Now if I could just find a /28 IP range on their price list for $20/month like Comcast and see signs of an IPv6 beta test I would be so happy!!!!!
Want to know about vectored DSL? »
www.ospmag.com/issue/art ··· l-rescue