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MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad to dime213

Premium Member

to dime213

Re: 1.5 mbps down/super slow speeds in Moline, IL

Yep, I've got that all set up for you.
dime213
join:2013-08-17

dime213

Member

Chad, here's my latest speed test....

Can you check the signal now? see if there's still an issue?

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Signals appear to be cleared up for now. However you have had downstream error spikes 3 times in the past week. So it might be good to still get the tech out there.
dime213
join:2013-08-17

dime213

Member

Ok sounds good. I won't be charged if they don't find anything right?

Bierboy
join:2008-08-07
East Moline, IL

Bierboy

Member

said by dime213:

Ok sounds good. I won't be charged if they don't find anything right?

You will not. I've had a similar situation.

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad to dime213

Premium Member

to dime213
Bierboy is correct, there will be no charge for the visit.
dime213
join:2013-08-17

dime213

Member

Ok sounds good. Thanks guys

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

You are welcome!