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join:2013-08-18

[Need Info] HBO GO Activation for Apple TV

I can login to MyRCN from the RCN website, even tried changing my password, however, when trying to login to HBOGO and choosing RCN, it will not recognize my username/pw I have to click Forgot p/w and enter in my account info and security question answers.

Thanks, Steven


shadyman777
The Hero of Time
Premium
join:2009-03-02
Bath, PA

[Need Info] Re: HBO GO Activation for Apple TV

Works fine here with my Apple TV. I didn't login via a username and password though, it was activating it online using a code that came up on the screen from my Apple TV.

Link: hbogo.com/activate

spipes

join:2013-08-18
The activation online is where I am running into the problem.

hbogo.com/activation is where I went. It asks for the device (Apple TV), then it asks for your cable company (RCN). You are then required to login to your RCN account, which is where I am encountering the problem. It will not recognize my login credentials.

If I go to the RCN site imam easily able to login.


lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
kudos:57
Silly question - do you subscribe to HBO with your cable/video package?

spipes

join:2013-08-18
Yes, I do and have had no problem getting it on my iPad. Tks


rcnman
Jason Nealis
Premium,VIP
join:2003-05-02
Herndon, VA
kudos:11
Did you get this working, or is it still a issue.
--
Jason Nealis,
V.P. Engineering and Operations