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graniterock
Premium
join:2003-03-14
London, ON
Reviews:
·WIND Mobile
·TekSavvy Cable
reply to InvalidError

Re: Is there a Cdn organisation that represents Internet users?

But it's about setting expectations. If I'm at the end of loop I should be told that before discovering my speeds are half of what is advertised. The whole "up to" thing is weasel wording. If a 6 mbps dsl package is actually 5.2 mbps in real speeds due to overhead that's how it should be advertised too (Nobody is actually getting 6).

InvalidError

join:2008-02-03
kudos:5
said by graniterock:

But it's about setting expectations.

And your expectations should be based on MINIMUM guarantees, not potential maximum.

If you look at the Fibe15 description for example, Bell states 10Mbps minimum download and 680kbps minimum upload. Those should be your expectations.

So trying to bring Bell to court based on advertised maximums would likely end with the judge dismissing your case for failing to read the whole package description before signing up because minimum guarantees are clearly present.