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AMDdude

join:2009-01-13

[INTERNET] Pro Cable vs Pro FTTN?

I'm entertaining the idea of moving over to start.. currently have teksavvy cable. I'm looking at the start packages. for 59,99 I can either have the pro cable or pro fttn. What do you think is better? Fiber is 5mbs faster but I'd rather go with the one that is most reliable.



jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
Reviews:
·TekSavvy DSL
·Start Communicat..

my experience is that FTTH 50/10 is much more stable and faster with at peak time. that being said if you happen to be served from an older "stinger" remote instead of a 7330 you might experience some issues until Start gets the new modems in 1-2 months (i forget when). it's also rather easy to fix the stinger issue by changing your VDSL2 profile to a safer 'interleave' profile if you do get them.

however, going with VDSL2 means you need to pay the full install, if you're with TSI and you provide 10 days notice for your cancel, you can move your cable over to Start for free.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to AMDdude

In all honesty, there probably wouldn't be much of a difference. Some people experience peak-time slowdowns on cable, but that is by no means universal - and just the same people in the past have experienced these kind of slowdowns on FTTN, too. (though I haven't heard of that happening for years) If it were me, I'd go with the FTTN option for no reason other than it being 5Mbit/s faster for the same price.


mlord

join:2006-11-05
Nepean, ON
kudos:13

2 edits
reply to AMDdude

Start.ca's "Pro+ Cable" offering may "officially" be 45/10, but in reality (at present) it is more like 54/10 in "Red" areas.



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to Gone

said by Gone:

In all honesty, there probably wouldn't be much of a difference. Some people experience peak-time slowdowns on cable, but that is by no means universal - and just the same people in the past have experienced these kind of slowdowns on FTTN, too. (though I haven't heard of that happening for years) If it were me, I'd go with the FTTN option for no reason other than it being 5Mbit/s faster for the same price.

FTTN congestion does occur... I had congetsion on 25meg plan for almost a year, where it would max out at 15-20meg in peak hours... not horrible, and there was no packet loss, but it was still slower than it should have been...

I had it checked out and the FTTN remote only had 1xGigE feed out of a possible 2. This also feeds FibeTV and I'm sure that was prioritized over internet users. I noticed around January this year that I could max out no problem at peak hours, and then i had it confirmed that the remote now has 2xGigE feeds. I am now on 50meg and can max out any time of day.
--



jasmo34

join:2008-03-20
London, ON
reply to AMDdude

Just a clarification...

At $59.95 pricing in Rogers areas, Pro Cable will only be 45/4, not 45/10.

So, for $59.95... Pro Cable at 45/4/300, or Pro FTTN at 50/10/300.

On the FTTN side, be sure to verify with your full address at both the Start and Bell sites; if they happen to differ in what's available, I would give Start a call to confirm the info. Also, be aware that the two overage plans are different, if you go over your 300GB.

.

You'll be happy with Start; a seemingly much more quiet and STABLE environment! (and I was with TSI 8+ years).



jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
Reviews:
·TekSavvy DSL
·Start Communicat..
reply to HiVolt

said by HiVolt:

FTTN congestion does occur... I had congetsion on 25meg plan for almost a year, where it would max out at 15-20meg in peak hours... not horrible, and there was no packet loss, but it was still slower than it should have been...

I had it checked out and the FTTN remote only had 1xGigE feed out of a possible 2. This also feeds FibeTV and I'm sure that was prioritized over internet users. I noticed around January this year that I could max out no problem at peak hours, and then i had it confirmed that the remote now has 2xGigE feeds. I am now on 50meg and can max out any time of day.

was this on TSI about 8 months ago? They had congestion but it wasn't remote/node related but their capacity with Bell.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable

said by jmck:

was this on TSI about 8 months ago? They had congestion but it wasn't remote/node related but their capacity with Bell.

Yeah it's on TSI, it was from March 2012 to January 2013 for me... TSI did have some capacity issues at some point as well, but i did tests with Bell and Primus logins and i had the same speed issues. So my area was FTTN congestion related, in addition to whatever AGAS capacity TSI may have had.
--



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to jasmo34

said by jasmo34:

You'll be happy with Start; a seemingly much more quiet and STABLE environment! (and I was with TSI 8+ years).

Thats how TSI used to be! They grew big from when Bell started capping/throttling, and just exploded since they started offering cable & higher dsl speeds. a couple years ago.

Growth is good, but when you rely on tricky incumbents for last mile, when you have that many customers, that many screwed up installs, questionable tactics & delays by the incumbents, it hurts your reputation quite a bit.
--



DrugTito

join:2013-01-17
canada

True, i used to be with TSI before, and i was happy as i am happy with Start now.

I just HOPE that this ISP (start) doesn't end up as TSI now.

Sometimes i read their FORUM, and its just messed up.

I can't comment on percentage on how many users are complaining, but, it seems to be a lot.

I wouldn't want to deal with an ISP like that, in anyway, really.

Start, DON'T do this to US ! :P