| Gen4 - finally showing 15 gig Bonus Bytes after 9 months My monthly usage just rolled over a few days ago, and after some modest usage I noticed that this morning the HT1000 System Control Center showed the full Anytime bandwidth available - 10 gig. I also noticed that my Bonus Bytes have increased from 10 gig to 15 gig. I originally signed up for the 10/15 gig plan (I forget the exact plan name), and this is the first time the meter has acknowledged the 15 gig bonus.
So, all is good, until HN changes things again *grins*
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7 |
|
 gwalkPremium
join:2005-07-27
West Mich. | I think its the PowerPlus plan.
Several others in the Hughes community are also reporting finally getting it fixed.
This may have been the original thread from 2 months back:
»community.myhughesnet.com/hughes···lus_plan |
|
|
|
| Yes, that's right, it's the PowerPlus plan, and I had heard too that the issue was being worked on.....
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7 |
|
| reply to Elkhorn
Well to be fair to HughesNet, the Bonus Byte period was unmetered (for me) until sometime in June 2013. After they implemented the 10 GB cap, the hard part was getting them to acknowledge that the Power Plus plan offered 15 GB of Bonus Bytes. After they admitted their "oops", they offered tokens to customers who complained. There seems to have been a communication problem between their advertising department and apparently their engineers and customer service. |
|
| reply to Elkhorn
I never did complain to HN about the 15 gig thing, though, in April 2013 I did mysteriously receive 7 complementary tokens........
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7 |
|
