bhazeltnPremium
join:2011-01-18
Calgary, AB | reply to BxB
Re: [AB] Telus enforcing bandwidth limits now? said by BxB:SHould have signed any long term contract just to get the TV.
Telus is not only enforcing monthly usage limited which I never go over (30 GB per month) , they are also throttling torrent of which I am a causal user (they didn't admit it throttling the first time, but eventually did).
The problem is that western Canada is dominated by Shaw and Telus, they do what they want, customers get screwed!
I haven't experienced either of those issues. My torrents fly along up to the restrictions I have put in place to prevent saturation of my connection and I often go over the monthly usage limit with no penalty. |
|
|
|
| reply to Symtex
No one told me . I am experiencing it myself. I do not care if Telus has a different policy on paper. I am experiencing it and I am NOT a heavy torrent user and never went over monthly usage limits.
Yes, I am spreading crap and someone is paying me to do this , I have so much time to do childish things like this.
I am shopping for new ISP , no time to engage in futile conversation with you.
I just asked Shaw on the other thread, at least they tell me the truth. |
|
| reply to bhazeltn
Lucky for you Calgarian. I am having a different story here in deadmonton and Telus is telling me a different story from what I am experiencing right now, tired of calling them, giving me the same denial initially but finally admitted throttling. I am shopping for a new ISP. |
|
1 edit | said by BxB:Lucky for you Calgarian. I am having a different story here in deadmonton and Telus is telling me a different story from what I am experiencing right now, tired of calling them, giving me the same denial initially but finally admitted throttling. I am shopping for a new ISP. So what is your package you are on anyways??
This post from this sites Shaw forum says you have a 30GB usage cap, which would be an ancient Telus package of 'Lite high speed' which was designed for very light use.
»Re: [AB] Shaw Torrent cap
I am not a heavy user of torrent and have never exceeded even the monthly usage cap of 30 GB/month (with Telus). This is a very old page with details of high speed lite.
»telus.com/jsp/productcatalogue/p···ices.jsp
This post of your, you say you are on the 15Mbps package:
»Re: [BC] Do bother with Telus
Telus is crap. paid for 15 Mbps package and get this. DO NOT USE TELUS! ----
February when Telus cut caps down lower:
»[BC] TELUS High Speed Turbo 25 Usage being reduced 50%
--
Knowledge and curiosity are not crimes and those who are curious should not be treated like criminals.. »www.eff.org/https-everywhere
|
|
bhazeltnPremium
join:2011-01-18
Calgary, AB | reply to BxB
said by BxB:Lucky for you Calgarian. I am having a different story here in deadmonton and Telus is telling me a different story from what I am experiencing right now, tired of calling them, giving me the same denial initially but finally admitted throttling. I am shopping for a new ISP.
Would be very strange for Telus to be enforcing bandwidth restrictions in one area of a province but not another. Same with throttling.
You mention in the other thread that Telus limits you to 1 or 2 downloads at a time. What happens? Anything else just doesn't go?
Sure, I've had torrents pull data at very low speeds - but I expect that when there is few seeds or few peers at all. I've also had multiple pushing and pulling data at high rates.
Yep, I'm in Calgary. I also work with people in Edmonton on Telus. None have experienced throttling on any service. None have experienced enforcement of bandwidth limits.
How do you know the bandwidth limit is being enforced, you stated you have never exceeded it.
Things just don't add up.
You state you are on a 15Mbps package but have a 30GB cap. Internet 15 has a 150GB cap. |
|
Reviews:
 ·Shaw
| reply to Symtex
only on congested nodes, only on upload, and they only reserve the right to throttle non real time p2p and they throttle at 80kbps if they do, download on shaw WILL NEVER BE THROTTLED.
--
Shaw Broadband 100/5 - Cisco DPC3825 - Asus RT-AC66U |
|
 your moderator at work
 hidden :
hidden :
|
| reply to tablo
Re: [AB] Telus enforcing bandwidth limits now? Has anyone actually been contacted by telus about going over the caps on the larger packages (IE the 15, 25, or 50mbs packages)? |
|
tablo
join:2011-06-30
Edmonton, AB | Well I was contacted when I was on 15mbps. haven't got another call yet after they bumped me up to 50 |
|
| said by BxB:Lucky for you Calgarian. I am having a different story here in deadmonton and Telus is telling me a different story from what I am experiencing right now, tired of calling them, giving me the same denial initially but finally admitted throttling. I am shopping for a new ISP. said by tablo:Well I was contacted when I was on 15mbps. haven't got another call yet after they bumped me up to 50 I'm calling BS on you both. Let's see some evidence. A more likely scenario is a TELUS rep called tablo's Dad and your dad "assumed" it was about bandwidth issues. Third-party relayed information is most always unreliable which is why it is not permitted in courts of law. Also, I have to believe that BxB has his Torrent app configured improperly. Do you even have the correct ports open? Do you even know what ports are? I am also in your area and am having no issues whatsoever with torrent capping or bandwidth capping so I'm calling your bluff. |
|
| A while back we went 20 over on 100 cap and they shut us off for the month. Took 8 or 9 days and calls cycling CSR's to convince someone to turn us back on. Haven't had a problem since, And i'm hoping we don't again soon, It will prob result in my leaving, I use alot of streaming apps and sites. I get all new games of steam or origin. I download alot, If you refuse to offer a higher cap or unlim then i have no choice. |
|
| said by :A while back we went 20 over on 100 cap and they shut us off for the month. Took 8 or 9 days and calls cycling CSR's to convince someone to turn us back on. Sounds like you're assuming that you were cut off for a month because of cap issues when it seems more than likely it was more of a technical issue keeping you offline. |
|
|
your moderator at work
hidden : Trolling
hidden :
hidden :
|
fefrie
join:2012-08-17
Vancouver, BC Reviews:
 ·TELUS
·TekSavvy Cable
 ·FreePhoneLine
·voip.ms
| reply to tablo
Re: [AB] Telus enforcing bandwidth limits now? I think that people should try teksavvy.
I'm super cheap, and just got the 7.5mbps line. I used to have a 6mbps line from telus.
For awhile I had the two lines active, and the teksavyy line consitently tested faster on speed tests and torrenting, and burst speeds.
When torrenting, the teksavvy line could easily saturate the full download connection while on the telus line I would almost never see the full advertised speeds.
I had phone and internet for $43 with telus, and they wanted to bump me to $55.
I got voip and teksavvy for $33/month. I have a 300gb cap, but I just learned how to make my computer auto download between 2am and 8am.
I wish telus yanked my discounts sooner. |
|
| reply to tablo
PSA: Don't feed the trolls. |
|
2 edits | reply to tablo
^ |
|
| Don't judge too quickly. I am on a 50 internet only plan with 70/10 rock solid speed. My torrents pulled >130GB in just a few days and suddenly everything dropped to 30-50kb/s. Got new IP, restarted everything, back to old speeds.
I am aware that Telus employees here claim that there is no throttling. Not even a little field test of DPI and bandwidth monitoring infrastructure here and there? Or am I just trolling as well? |
|
| said by MountainGoat:Don't judge too quickly. I am on a 50 internet only plan with 70/10 rock solid speed. My torrents pulled >130GB in just a few days and suddenly everything dropped to 30-50kb/s. Got new IP, restarted everything, back to old speeds.
Maybe you got throttled by your peers, or perhaps the modem required a restart. I'm sure that if Telus did throttle, it wouldn't be by IP address, they would throttle your line. |
|
tablo
join:2011-06-30
Edmonton, AB Reviews:
·Shaw
1 edit | reply to RomanFreeman
I don't know why you'd call me bluff when the call he received was specifically about the bandwidth usage. the rep specifically told us about how we were hundreds of gigabytes over the 150GB limit. But I don't have any issues with throttling, never experienced it either.
What kind of evidence do you want? Because there's not really an official Telus rep here, unlike Shaw. |
|
|
your moderator at work
hidden : Offensive
|
| reply to tablo
Re: [AB] Telus enforcing bandwidth limits now? said by tablo:I don't know why you'd call me bluff when the call he received was specifically about the bandwidth usage. the rep specifically told us about how we were hundreds of gigabytes over the 150GB limit. But I don't have any issues with throttling, never experienced it either.
What kind of evidence do you want? Because there's not really an official Telus rep here, unlike Shaw.
If Telus has starting to cap bandwidth, surely they must have a way for customers to monitor as well. Is this tool available or not? |
|
Parad0X787"If U know neither the enemy nor yourselPremium
join:2013-09-17
Edmonton, AB | First, never had problem with TELUS & my own router have this advance tool meter, just NOT needed  |
|
| @Parad0X787, great that you have it.
1. Not everyone will have enough tech knowledge to implement that.
2. More importantly, what you think you used is not what Telus sees. Guess who wins when there is a dispute between your numbers and theirs? |
|
| reply to mealto
said by mealto:If Telus has starting to cap bandwidth, surely they must have a way for customers to monitor as well. Is this tool available or not?
Currently, the only way to check your official usage is to check the TELUS e-Bill. |
|
| said by Tornado15550:said by mealto:If Telus has starting to cap bandwidth, surely they must have a way for customers to monitor as well. Is this tool available or not?
Currently, the only way to check your official usage is to check the TELUS e-Bill. Thanks for the heads up. Sounds so 1999. Wouldn't it be too late to know that you have gone over your limit by the time you receive your ebill? |
|
4 edits | said by mealto:Wouldn't it be too late to know that you have gone over your limit by the time you receive your ebill? thats that big legal swamp hole.
Weights and measures Canada refuses to 'quality test and certify' ISP bandwidth meters.
And certain ISP's love to gouge ignorant consumers who 'auto-pay' their bill without reading it. Or the customer run away scared when threatened by the company with a bad credit report for the crime of disputing a bill. "Oh hey, pay your full bill with the extra $150 on it and dispute it later, ok..."
Legal issues for overages:
'Penalties': Definition of what happens when you go over. Definition of if you actually get cut-off at max bandwidth limit. Definition of cost of being over. Definition of being able to pay your way out of overage(get gouged by a crappy ISP bandwidth meter or the customer's ignorance on how much they actual use).
Bandwidth meter: Is it accurate and where is the web-portal to see a live(every 2 hours) update on usage.
Telus has none at this time(their meter on the ebill is pretty accurate for me on land line. Mobility is fairly live viewing.), other than the standard legal term of 'network abuse by heavy users'.
In your online portal for billing, there is a section that was added seven something years ago about bandwidth overages and stuff, but never was implemented with anything in it. Under 'internet account' and 'usage reminders'.
--
Knowledge and curiosity are not crimes and those who are curious should not be treated like criminals.. »www.eff.org/https-everywhere
|
|
| said by humanfilth: In your online portal for billing, there is a section that was added seven something years ago about bandwidth overages and stuff, but never was implemented with anything in it. Under 'internet account' and 'usage reminders'. On that note, the Telus 'Your Account' looks so old and clunky. It doesn't even expand to fit your browser. It seems as if it hasn't been updated for years! I wonder if the online portal for billing will be revamped with the new website redesign. |
|
