Satellite → WildBlue Satellite > Exede 5 & VOIP

Exede 5 & VOIP

I searched forum and didn't find a thread about my question

Anyone with first hand knowledge about any VOIP service over Exede 5?

I have experience with Ooma for both voice and faxing on Exede 12
(voice is excellent and faxing requires the Premier service, the non Premier version just wouldn't work reliably on cable either)

One of the mods on the WB forum answered that question for another customer...

Answer was "Exede VOIP will only be available to Exede12 customers, not for Exede5 customers.
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Exede12, ViaSat-1, beam 342, Albuquerque Gateway, Denver AcceleNet servers

Thanks but that is not what I asked
I am wanting to know if a non Exede VOIP service works on Exede5
As in my example of Ooma on Exede 12

So I will rephrase:
Is anyone successfully using Skype, Vonage, Ooma, MagicJackor any other 3rd party VOIP services over Exede 5?

Can't say for 100%, but I think some people have said they use Skype, ATT Microcell, etc. on Exede-5.

Thanks for that
I am hoping for personal experience report
Once wbworld is back online I may have better odds of achieving my goal of getting first hand reviews

Yes you should be able to get the answer by specifically posting your question about Exede 5 on the forum.

I hate that they call both services "Exede", when there are some pretty substantial differences between "Exede-5" and "Exede-12", mainly in terms of performance.

Why, they both use same Exede hardware?

The bottleneck is the satellite was not built with the necessary hardware to fully implement the full capability of what the Exede protocol has to offer

Like why can't my '69 F250 get same gas milage as my 2013 F250?
Wasn't built with all same hardware, but adding fuel injection to the 69 improves but doesn't match....

And to add to that reply, Exede12, of course, uses the newer ViaSat-1 satellite with much higher bandwidth and speed capability.

The Exede5 services do use the same dish, Tria and Modem, but connect via the old Legacy satellites Anik-F2 and WB-1...and both these old satellites have the older Legacy customers sharing the same bandwidth, thus these old satellites can't deliver the Exede12-speeds...and, the older satellites have a higher latency (about 1200ms) vs the ViaSat-1 latency (about 650-700ms)..

Just the difference in speed and latency will make a noticeable difference on VOIP, but Exede5 may still be usable..biggest problems occur during the peak evening hours when all spot-beams are loaded with standard internet customers.

Another difference, Exede12 VOIP gives priority to the VOIP traffic over other types of internet activity and customers are not charged for the bandwidth used by VOIP..

Try a free service, like Skype, before deciding...and use it during the peak evening hours.
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Exede12, ViaSat-1, beam 342, Albuquerque Gateway, Denver AcceleNet servers

"Just the difference in speed and latency will make a noticeable difference on VOIP, but Exede5 may still be usable"

That is what I am actually wanting to know in my round about way
I know the speed will support VOIP but am curious if there is a latency improvement with the Exede 5 or if that remains same

Back in the very early days of WB, I was able to carry on a barely acceptable conversation between 2 Value plan google voice users on each end - first hand experience by me

The "may" in your quote is what I am wanting to overcome
Thus the request for first hand experience

The latency is the primary gremlin with VOIP and satellite...

Hence the problem with calling both "products" Exede. Your question alone shows the issue. A person reads good things about Exede's speed and better latency (for satellite). Then gets the service, finds out it is really Exede-5, and wonders why their performance isn't as good as others. Then this contributes to bad reviews of the product, people getting upset, etc.

But anyhow, I am sure there are some Exede-5 users that have tried VOIP services and should be able to answer your questions! And it might be one of those "time of day things". There is obviously a reason why Viasat does not sell their voice product on Exede-5, and that is probably because they cannot provide the same consistent and quality of product that they can on the Viasat-1 bird.

Since I use Skype on Exede12 with no problem (and no significant latency like with my old Hughesnet), I imagine Ooma will be just as good as Skype or Exede Voice. I'm thinking of giving Ooma a shot. It appears cheaper than Exede Voice beyond 6 months of usage.

Yesterday I used Skype on an Exede5 system and it worked perfectly.
Could not tell any difference what so ever that it was a satellite phone call.

When Wildblue was first launched Skype worked very well too, other than a short delay that a person could get used to. Tried it a few times. Nice to know they have it working again.

You are right about the early days and VOIP
But they never said their WB service was VOIP compatible - even though it did work for a couple years
Now they do say VOIP works on E12
Time will once again tell if E5 will remain VOIPable (new word)
So far no claims it will from Marketing...