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l0cal32

join:2012-05-30
Stoney Creek, ON

[INTERNET] more gb?

hi. can you purchase more gb/month
not concerned with speed even cogeco has 375gb

Chong6969

join:2008-02-20
Niagara Falls, ON

2 edits
Not that i'm aware of buddy But Cogeco does Not have an unlimited window and they have the worst support
Been with Start over 6mths now and i have nothing bad to say about them

If u use the unlimited window for large downloads you will most likely never go over your limit i used over 400GB last month just in the unlimited windows and about 100GB daytime useage thats more than 375 and i'm only on a 6Mbps cable

l0cal32

join:2012-05-30
Stoney Creek, ON
reply to l0cal32
Im happy with Start Its only. when my daughter. streems tv or netflix. im very. close to my limit..
The window is useless for me to download to even to purchase 50 more gb leaves me stressless.

Chong6969

join:2008-02-20
Niagara Falls, ON
Well theres always hope that start can find a way 2 offer unlimited one day, can u get DSL in your area because they have better caps on dsl at the moment

l0cal32

join:2012-05-30
Stoney Creek, ON
reply to l0cal32
i can but right now i prefer cable. long story with dsl... they used to have i think 375 duno what happened?

GreenEnvy22

join:2011-08-04
St Catharines, ON
Reviews:
·Start Communicat..
CRTC is letting Cogeco bill Start and other IISP's way more money per Gb/second of traffic then Bell or Rogers get to bill for it.
So costs on Cogeco's network are much higher for Start. They originally were eating losses on each cable customer because they expected the CRTC to drastically cut that rate, but they didn't so Start had to reduce the caps on new plans.

l0cal32

join:2012-05-30
Stoney Creek, ON
reply to l0cal32
ahhh terrible.. Darn cogeco

l0cal32

join:2012-05-30
Stoney Creek, ON
reply to l0cal32
ahhh terrible.. Darn cogeco


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to l0cal32
Yeah, it's pretty tough to make services work on the Cogeco side. We don't have any plans for GB upgrades, although the overages are capped at $30 (with declining speed) so that offers some peace of mind. Most people that have heavy usage needs tend to be able to schedule some of the bulk off peak and leave room for peak for things like Netflix, etc. That might help you out in the mean-time.

Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL
said by rocca:

although the overages are capped at $30 (with declining speed) so that offers some peace of mind.

That's for Rogers I am assuming?


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
Sorry, my bad - you are correct.

l0cal32

join:2012-05-30
Stoney Creek, ON
true I might survive school starts soon woohoo
.50 per gb at worst case


Rino

@on.ca
reply to l0cal32
Cogeco's top package is currently being offered for $64.99 and they offer 60Mbps down 10 up with 375Gb cap ... whereas, same speed plan from Start is at $89.99 with 300Gb cap. Which one is better? Cogeco's customer service isn't that bad compared to start that Start is charging $25/per month more for the same speed and lower cap?

I am currently a start customer, but am almost close to (and most likely will go over the cap), so I am thinking of moving back to Cogeco Start should really consider additonal GB blocks that customers can purchase ... such as 10GB for $5, 50Gb for $15 and 100Gb for $20, etc. I am sure people like me will jump over it ... and Start can make some money there as well ...

Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL
said by rino:

Cogeco's top package is currently being offered for $64.99 and they offer 60Mbps down 10 up with 375Gb cap ... whereas, same speed plan from Start is at $89.99 with 300Gb cap. Which one is better? Cogeco's customer service isn't that bad compared to start that Start is charging $25/per month more for the same speed and lower cap?

I am currently a start customer, but am almost close to (and most likely will go over the cap), so I am thinking of moving back to Cogeco Start should really consider additonal GB blocks that customers can purchase ... such as 10GB for $5, 50Gb for $15 and 100Gb for $20, etc. I am sure people like me will jump over it ... and Start can make some money there as well ...

I am assuming you did not read the fine* print?

Regular price for 60Mbps for Cogeco is $94.95. Now $64.99 that you speak of is good for 6 months. After 6 months your price will be $84.99 - $10.00 if you have any other services at Cogeco.

60Mbps - $94.99 (Regular Price).
6 Months Promo rebate 2 services -$20.00
Bundle Services rebate -$10.00
= $64.99 for 6 months only if you have more than two services and if not then you will be paying around $84.99.

You can do rest of the Math.
Expand your moderator at work


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to Rino

Re: [INTERNET] more gb?

said by rino:

such as 10GB for $5

That one already exists, except billed in 1GB increments. The other two are well below our cost, even 50 cents at point of overage is typically below our cost. As others mentioned that's a limited promo, and also we don't count uploads and also have a free window for scheduling large downloads between 2am and 8am. Thanks for your business so far, and hope you'll decide to stay with us. Have a great weekend.

rino

join:2013-08-23
Milton, ON
reply to Guru
I did read the fine prints ... even after 6 months ... when I'll be paying $84.99 (I have Cogeco TV services) - I am sure I can negotitate further down to below $84.99 ... but lets assume, I won't be able to get a better deal than $84.99, their package price still saves a bit compared to Start.ca, and the bandwidth allowance is still 75GB / month more than what Start is offering.

I am not saying that services between Cogeco and Start are good or bad ... I am very happy with the service that I am getting from Start todate ... it is just that the badnwidth limitations right now don't favor me ... I don't download a lot to take advantage of the 2am unlimited window ... it is my kids that stream from youtube during the day ... and my parents that like to stream dramas/shows and live TV talk shows over the net ...

So, overall ... all of my family loves to stream off the internet which kills my bandwidth allocation ... good that currently I am on Start's legacy package that gives me 300Gb per month, but still I am going to go over the allocated limits ... hopefully, school starting in september would help a bit, but I am guess not that much ...

b_p_smith
Premium
join:2002-02-13
Merrickville, ON
I'm just thinking out loud, but it seems that if your primary use of a connection is streaming, then a 60Mbps connection may be overkill. I'm on a measly 10Mbps wireless connection (alas, no Start where I am), and I can stream NetFlix just fine.
So I'm wondering if a better option for you might be to drop the speed profile, say to 45Mbps, but then go to the unlimited bandwidth option. You may not notice the speed difference for what you do, but you'll not have to worry about your cap.
There's an asterisk to that approach too, but I'm just throwing it out there.

Brad.
--
Xplornet WiMAX -} Buffalo WZR-HP-G300NH running DD-WRT -} about 13 machines running everything you can think of.

rino

join:2013-08-23
Milton, ON
I am perfectly fine with lower speed ... BTW ... I am currently on 20Mbps grand-fathered package that Start offered prior to repackaging their offerings. I don't mind being at 20Mbps as long as I can get more bandwidth or unlimited ... but unfortunately, in Cogeco area, I don't see anyone offering unlimited at this point. There are unlimited options available in Rogers area ... which is great, but no use to me

b_p_smith
Premium
join:2002-02-13
Merrickville, ON
Bummer, I didn't realize unlimited wasn't an option for Cogeco connections. Hopefully someday. :-(


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

4 edits
reply to rino

The REAL Cost of Cogeco

said by rino:

....I am not saying that services between Cogeco and Start are good or bad ... I am very happy with the service that I am getting from Start todate ... it is just that the bandwidth limitations right now don't favor me ... I don't download a lot to take advantage of the 2am unlimited window ... it is my kids that stream from youtube during the day ... and my parents that like to stream dramas/shows and live TV talk shows over the net....

 
First of all, it's not called Bandwidth - instead it is called Usage - Both START and Cogeco call it Usage.

Bandwidth is SPEED - such as the 20 Mbps which you have.
[/lecture]

= = = = = = = = = = = =

The points which I mostly wish to make are about what happens at GOUGEco when you exceed that generous looking 375GB Monthly Usage cap of theirs :

(1) They want A WHOLE DOLLAR PER GB for the extra usage.

(2) They want it both on downloads AND uploads.

(3) There is no FREE usage period during the wee hours.

(4) They do not have a maximum excess usage charge limit per month - at least not for their faster plans.

AND

(5) Their usage meter is not accurate, and notifications that you are near or at your cap are spotty - and THEY believe that they are never wrong.

Still thinking about going back to Cogeco ?

--

My new mantra is 'MMM' (Move Mouse Minimally).

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications

Chong6969

join:2008-02-20
Niagara Falls, ON
Thats why i'm no longer giving them my money, $82 a mth for a 10mbps connection when i use to hit the $50 Max overage for only going over my limit by 40GB i'm fine with my 6Mbps unlimited for $39.95 THX START U DA BEST ISP EVER!!!

rino

join:2013-08-23
Milton, ON
reply to Davesnothere
As I stated in my post earlier that I am very happy with Start, but it is only the USAGE that is pushing me to consider other options ... How about TekSavvy? They have $79.99 for unlimited in Cogecoland with 20Mpbs down and 10Up. How are they comparatively?


fluffybunny

@teksavvy.com
all IISPs are better than the incumbents. ive been with teksavvy for 3 years (now nearly 4) and am very happy with em.


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
reply to rino
said by rino:

....How about TekSavvy? They have $79.99 for unlimited in Cogecoland with 20Mpbs down and 10Up. How are they comparatively?

 
Is TSI advertising the 10Mbps UP now for Cogeco-Land ?

For that matter, is START doing so ?

My understanding was that Cogeco had not yet boosted their OWN retail customers' upstream to that speed for 20Mbps downstream plans - ETA sometime during September.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
We're advertising it on the 60Mbps package, and that it's coming to the 20 and 30 plans during August/September.


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
 
A few DSLR posts suggest that some 30 tier customers have it already too, but no 20's so far.

Do not recall what thread/forum, but posted in the last 2 or 3 days.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
We're also seeing some of the 30's upgraded, but not all so we haven't updated our web page to officially state it yet.


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
 
I found it : »[INTERNET] Cogeco 10meg Upload

See the more recent posts.

l0cal32

join:2012-05-30
Stoney Creek, ON
reply to l0cal32

Re: [INTERNET] more gb?

more gb would be nice
its just sreaming tv not downloading or youtube
need more usage
going over is not going to solve my. problem
going to look for other options because of this start needs to give more gb