OS and Software → Microsoft > 19,000+ Delta flight attendants get Windows Phones

19,000+ Delta flight attendants get Windows Phones

quote:

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Windows Phone is about to rack up some serious frequent flier miles. Delta Air Lines today said that it’s equipped 19,000 flight attendants with Windows Phone 8-powered Nokia Lumia 820 smartphones.

The airline will use them to run credit cards for flyers who want to buy food, upgrade their seat, rent headsets, and make other in-flight purchases. The flying checkout system, which leverages additional technology from Microsoft Dynamics and Avanade, makes it possible for Delta to offer electronic receipts and coupons—plus significantly slash checkout times, the airline said. The phones will also handle passenger manifests, frequent flyer info, connecting gate updates, and flight attendant scheduling updates.

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»blogs.windows.com/windows_phone/···228994=1

»blogs.technet.com/b/microsoft_bl···ces.aspx

Love my Lumia 920, dreaming about a Lumia 1020.

Blake
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Vendor: Author of Link Logger which is a traffic analysis and firewall logging tool

Tried a 920 for a week, hated it with a passion. Never experienced a phone that felt so crippled and locked down, even though it ran fine (and has a great camera). But for handing to an employee to run a canned corporate app, I expect it would be perfect.

To each his own...

Sounds like an expensive endevour just to to sell peanuts.
What's the ROI in time? 10 years?
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~ Project Hope ~

Johnny Walker Judgement.

Think Alcohol

Blob

Soooo Delta closed their hub here to buy phones... *sighs*

You sir are correct. I know, for myself, I could easily drop 50 bux on a long flight.

Blob
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I may have been born yesterday. But it wasn't at night.

You know Lumia 820 makes a great device because :

1. It's a high end device
2. Superb display and looks
3. It's not "huge"

But Will they have to turn off their Windows Phone during takeoff?
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less talk, more music

Probably just have to switch it to 'Airplane' Mode.

Note that they aren't using the phone as a phone. It's being used as anything but a phone; a credit card machine and inventory tracker. So this is all done with a custom app.

iow, that it uses a Windows phone means nothing and I'd bet they went this route (get it?) because Microsoft offered them a hefty discount on hardware and software in order to get its usage up for marketing reasons.

Why would they do that? Cause no one uses a Windows phone. Without looking, isn't its market share less than 10%? The Gardner Group claims it will have 50% market share by next year so they better hurry up.

EDIT: Yep. Windows phone market share is about 4-5%.

The iPhone has fallen to under 15% interesting.

howardfine have you ever been involved with starting a company or launching a new product, I didn't think so.

Blake
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Vendor: Author of Link Logger which is a traffic analysis and firewall logging tool

I happily use my WIndows Phone 8, Nokia lumia 920 daily, Excellent phone, excellent applications for my needs, (also happily use Windows 8 on my Desktop) and if I could afford it, i'd gladly get a Microsoft Surface as well. 4-5 percent of marketshare isn't bad for Windows Phone, as it's slowly catching on, Apps are coming out that are very good for it. Nokia really has helped it take off more than It used to be that's for sure

howardfine how many free meals did you hand out starting those restaurants?

How many initial customers got really good deals on that eye surgery gear?

edit

Toss in Delta is a Microsoft Dynamics client and I'd say handing over 19,000 Windows Phones even if they were free was a good idea for Microsoft and no doubt will provide a reasonable ROI in the future.

I don't have a clue what you are getting at.

Marketing.

The deal just got upped to include 11,000 Surface 2 tablets.

quote:

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Pilots will use the Surface 2 tablets for charts, reference documents and checklists. All Delta cockpits will be paperless by the end of 2014, a Microsoft spokesperson told us.

Flight attendants will use the Nokia phones as an in-flight cash register to sell drinks and food. It's equipped with a credit card reader and special retail software from Microsoft and a company called Avanade.

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11k Suface 2 tablets. That's incredible.
"Pilots can install Delta apps in one portion and keep their personal photos in the other."

I wonder if this had anything to do with the FAA now allowing some electronic devices during takeoff and landings.
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We don't give a d@mn for the whole state of Michigan... we're from OHIO! O!H! ... I!O!

I think they already do for the pilots.

»www.padgadget.com/2013/06/24/mor···t-books/

I wonder how much M$ paid Delta to adopt the phone?

I wonder how much Delta paid for the system as it seemed a natural given Delta's already existing MS infrastructure.

I'd be shocked if Delta paid anywhere near full price, or even their volume rate for this. I'd imagine Microsoft is viewing this as a marketing opportunity. Its a good way to get there products out there.

Come on! Surface Tabs aren't bad. You cant use iOS and Android for productive, work. Some people use tabs for more than chrome and temple run.