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TSI Outages
TSI Support
ISP Employee
join:2009-09-28
Chatham, ON

2 edits

TSI Outages

ISP Employee

[Outages] Outage Report ***update 19h19

We are currently experiencing service interruptions with our cable internet in the following areas:

35 Scarlett RF
35 Scarlett DHCP
DHCP 3573 Wolfdale ****update****
475 Richmond RF (Ottawa) ****update****

We are currently experiencing service interruptions with our DSL internet in the following areas:

Quebec
•Gatineau

We are working hard to resolve these issues and appreciate your patience!

Regards,
Martin
MaynardKrebs
We did it. We heaved Steve. Yipee.
Premium Member
join:2009-06-17

MaynardKrebs

Premium Member

Re: [Outages] Outage Report

Suggest you change the name of this post and all similar posts to "OUTRAGE Report".
At least that would accurately reflect customer feelings at all the continuing 'outages' Rogers subjects us/you to.
slvrsi
join:2009-09-08

slvrsi

Member

I still don't have any IP from dhcp... I wonder what's going on.

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

They're doing node splits and changes to the network...
jreid42
join:2013-08-23

jreid42 to TSI Outages

Member

to TSI Outages

Re: [Outages] Outage Report ***update 19h19

Any idea when service will be back? So frustrating...
yo2boyftw
join:2013-02-25
Mississauga, ON

yo2boyftw to TSI Marc

Member

to TSI Marc

Re: [Outages] Outage Report

Thanks for the update Marc, is this just for Scarlett or Mississauga (Wolfedale, L5V) too? I have the same issues as slvrsi.

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

While the work is being done repairs in those areas are delayed. Hopefully they will be done soon. The good news is that they're upgrading the network.

TSI Outages
TSI Support
ISP Employee
join:2009-09-28
Chatham, ON

TSI Outages

ISP Employee

Re: [Outages] Outage Report ***update 19h19

Here is the current outages as per 8pm this evening:

RF 35 Scarlett
DHCP 35 Scarlett
DHCP 3573 Wolfdale
RF 475 Richmond

We apologize for the inconveniences.
Twiin
join:2002-11-15
Toronto, ON

Twiin

Member

I'm still out at Bathurst and Bloor.

n0lnt3rn3t
@wind.ca

n0lnt3rn3t to TSI Outages

Anon

to TSI Outages
Is there an ETA for cable in Oakville?
bee98
join:2013-08-23

bee98 to Twiin

Member

to Twiin
Hey Twiin: I am near your area. Mine was down for 8 days. I end up calling various departments today but end up in retention. Got the cancellation # and after 30 mins I believe someone took action immediately and got mine resolved. But, I signed up elsewhere and kind of too late for me. You can hold on and maybe it will be resolved

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

That was just a coincidence... They are doing tons of work on the network. On our end everything is running fine and has been for months.

The work takes the time it takes... Anybody you would have been with for that period of time.. Would have been down.
aft3rgl0w
join:2013-06-08

aft3rgl0w to TSI Outages

Member

to TSI Outages
Is fallowfield affected by this as well? I have no sync on my modem, and i think it's been that way for about an hour at least.
amd7674
join:2007-02-19
Nepean, ON

amd7674

Member

said by aft3rgl0w:

Is fallowfield affected by this as well? I have no sync on my modem, and i think it's been that way for about an hour at least.

no problems for me.
Wizza
join:2013-08-23

Wizza to TSI Marc

Member

to TSI Marc
So are they working on fixing this now or they are gone home for the weekend?

I think I am on Wolfdale. L5V area

My very first post @ dslreports btw. Frustrated. Sad.
richardwoo
join:2012-12-21
Nepean, ON

richardwoo to aft3rgl0w

Member

to aft3rgl0w
Centrepointe seems have same problem:-(

n0lnt3rn3t
@wind.ca

n0lnt3rn3t to TSI Outages

Anon

to TSI Outages
No sync on my cable modem in Oakville...

greyhame
@184.151.127.x

greyhame to TSI Marc

Anon

to TSI Marc
Any update on when things can be expected to be up and running again?
greyhame

greyhame to TSI Marc

Anon

to TSI Marc
Any update on when things can be expected to be up and running again?

metalhawk
join:2007-02-06
Nepean, ON

metalhawk to TSI Outages

Member

to TSI Outages
Down as well on Fallowfield, Banner Rd.

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn

Premium Member

There are no ETA's,

If you have not contacted us & are affected by an issue please post in the »/fo ··· avdirect forum.

Thanks,
Martin