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[HN7000S] Hughesnet

Gen4 Internet is horrible I finally played bo2 online with one of my friends and he had great connection I on the other hand lagged so bad I got shaky it was messing with my mind.why should I pay 100 dollars a month for Internet so horrible.!!!! I'm going to deactivate my account if this doesn't change it's a huge rip off and the company doesn't care it's all about money now uh days I'm fed up.

There are very few games that are going to do well with Sat internet.
lag is latency, the sat is located 22300 miles up.
Your signal has to up, then down, then through the hughes gateway servers, then finally onto the "real internet". Then the whole process repeated for your response to reach your computer.
No matter what you do you are not going to bend the laws governing the speed of light.
(186000 miles a sec )

as a technician for over 12 years now....

i just love how NOBODY reads into what they are purchasing, then COMPLAIN on and on and on, this doesnt work, that doesnt work, ive used too much data because my kids stole 8000 gigs worth of music and tried to fill up thier ipods overnight while my husband was trying to play call of duty on his ps3, while the mrs. was using her ipad to watch netflix, while grandma was trying to use skype, while we were trying to use vonage to call support and cancel the account............unreal.

READ WHAT YOUR BUYING. IF IT ISNT SOMETHING YOU CAN BENEFIT FROM.......theres a great solution......MOVE TO THE CITY, get cable, fiber, dsl, whatever.

In fairness to yahhoocom, Hughesnet's sales media hypes speed above all else and any data on latency is not easy to find - "Now with speeds up to 15 times faster, you can do all the things you want online — even faster".
The average non-satellite internet consumer probably doesn't even know or care about latency until they sign up with HN or Excede and find out that it messes with some of the things they do online.......
Most of us become aware of the limitations of satellite internet AFTER we've signed up, because, they're not fully disclosed prior to the sale.......
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HT1000, Gen4, Power PLUS, Beam 10, Windows 7

I don't know about HughesNet, but Dish is actively marketing satellite internet to everyone, including the urban population. And many people are falling for the clever marketing without investing the fine print or researching about satellite internet. Then they complain because they can't game and burned through the cap in two days, but already canceled their wireline internet service.

And Marketing is all it is too.
I guess the real underlying problem is in the consumer. Any more too many take in Hook, Line & Sinker every TV Ad or Internet statement.

They don't use the tools at hand, they don't follow through on anything, they don't exhibit common sense.

They sign a contract without determining if they are purchasing a Gallon, a Quart, a Pound ?

They don't delve into what they are buying in the least. They read a 10/10 plan and those numbers raise no questions ?

The tech behind a service like Directv will compete anywhere with a view of the southern sky and do a very good job against Cable in price, lineup and picture quality.

Internet however is a totally different animal requiring personal, individual 2 way communication.

Marketing is one thing but is seems too many folks are going for The Darwin Award.

James - that's an excellent point. It maybe near to impossible to find the "truth" about HN's satellite service and its inherent limitations on their official website, but, Google is your friend !! I always read 3rd party reviews on almost anything I buy these days - cordless drills, leaf blowers, cameras etc....... (and I'm "elderly" *grins*)
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HT1000, Gen4, Power PLUS, Beam 10, Windows 7

Back to Gen4: I stated that HughesNet allows customers to cancel their contract within 30 days. But now it seems like I remember reading that HughesNet doesn't meter the first 30 days of Gen4. Is that correct?

I have seen Sara state "the first few days". There is nothing contractual. A few day, two weeks. Whatever.
Its A Gesture only. In the end. Keep an eye on your status meter and watch for the "drop" that doesn't refill on whatever daily routine they were using those few days.

As to a trial period, that only applies to new customers. Upgrade customers are just "stuck"
For the two year contract.

Thanks, gwalk. I figured that you were keeping up with the community and would respond with their current policy.

nice