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baess

join:2011-01-28

1 edit

Chicagoland T3 timeouts, anyone else?

Any users here from the far NW 'burbs of Chicago?

If so can you check your modem logs for any T3 timeouts? I've had a couple in the past week. They are quick so unless you are on at the time you wouldn't notice, but they should be in the log. For me downstream signal reads bad after but quickly returns to normal.

Service has been spot on for 18 months since the last time a similar issue occured. Then it was a rebalancing in the area that fixed things.

clocks11

join:2002-05-06
00000
I appear to have some. Seems to be weekly. 8/10, 8/17, 8/24.

baess

join:2011-01-28
said by clocks11:

I appear to have some. Seems to be weekly. 8/10, 8/17, 8/24.

Thanks. I had them only on 8/17 and 8/24 too (log doesn't go to 8/10). Like I said in the OP no issues for 18 months but I know there is again a problem...on their end.

To get them to acknowledge a system problem is not easy without multiple complaints. Please call it in if you think it is warranted.