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dudeman456

join:2005-04-29
New York, NY

Slow Upload Speeds

This is a general post about slow uploads speeds, the existing post is about Middlesex Boro, NJ.

I am in the Bronx, and I'am getting 117Mbs down, and .33Mbps up(if the upload doesn't time out).

This isn't an isolated incident, if you look at the OptimumOnline Direct Forum.

I called this morning and they want to send a tech out, because according to them their speedtest from the modem give them full provisioned speeds.

Anyone else having this issue?

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:3
Since CV sees full speeds to your modem, have you tried bypassing any router to see if you get the same results?

dudeman456

join:2005-04-29
New York, NY
When I called they had me try that with two computers.

What I wonder is, if they are performing a real speed test, because according to him the speed test, gave him exactly 101Mbps down, and 35Mbps up.

I wonder if I could have them re-provision it.

I know this is not an isolated incident, if you look at direct help section.

dudeman456

join:2005-04-29
New York, NY
reply to dudeman456
Just received word that, they are coming later today, 08/27/2013, to look at the plant outside.

dudeman456

join:2005-04-29
New York, NY
reply to dudeman456
The tech made the adjustments in the settings of the plant. Everything is back to normal.