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|reply to Hubble |
Re: [Cable] 32 ago I signed up for internet, 5+ escalations -No
Thanks for providing me info.
Unfortunately, what could have been done thus far on your account has been done.
I know this is not the answer you are looking to receive however we are simply just not getting timely updates from Rogers on New Installs, Tickets & Escalations.
I do so here that you have been reaching out on other Social Media platforms which have triggered more escalations, which should now be listed to have continued escalations sent, but there is no one here that can do anything different to make them respond to your specific inquiry by following another process.
It may not mean much however our executive team are looking into other avenues to solicit progress. We hope to have things back in order soon.
Director of Online & Operations Intelligence
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