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to ndguy48317
Re: [X1] Self Install X1 questionyou can't get x1 without triple play so you would need phone as well with comcast |
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macnbc join:2009-01-12 Arlington, VA |
macnbc
Member
2013-Aug-28 10:08 am
said by joejoejeo:you can't get x1 without triple play so you would need phone as well with comcast This is not necessarily true. I have only TV and Internet and I have X1. Of course, I had to do some serious kicking and screaming to get it, but they do make exceptions. |
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how did you get x1 with just tv and internet |
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R32Raines Premium Member join:2003-03-01 La Vergne, TN 2 edits |
to joejoejeo
said by joejoejeo:you can't get x1 without triple play so you would need phone as well with comcast I have only TV from CC. I was offered X1 when I inquired about it, with only a change in price for the dvr I have. I even had it noted on my account to offer this to me if I decided to pull the trigger on it, along with a reduced rate/or free install.. Edit: Let me add that I was talking to retentions when I was offered this. |
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they told me the same thing that i could get x1 dvr by it's self but when they tried to add it to the account it would not let them becuase the requirements were not met becuase i dont have triple play. |
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to R32Raines
I think ONLY certain people within each region can over ride those criteria and only under certain circumstances. Problem is finding those certain people and circumstances to get it done. |
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how do you find them then |
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to joejoejeo
said by joejoejeo:you can't get x1 without triple play so you would need phone as well with comcast Starting today customers can get X1 with Starter and Preferred double plays. |
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were did you get your info |
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From Comcast email |
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what area are you in |
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well according to the little letters below my name I am in Grandville Michigan. |
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ok so your in the heartland region of Comcast right |
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yep. it should be everywhere tho not just here |
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im in bloomingotn, indiana but im in that region as well |
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macnbc join:2009-01-12 Arlington, VA |
to joejoejeo
said by joejoejeo:how did you get x1 with just tv and internet Contact Executive Customer Service. You can usually reach them on Twitter (@comcastcares) or by using the "Send Tom Feedback" link on this page: » www.comcast.com/Corporat ··· ect=trueI asked nicely and pointed out how much better their competitors' equipment was to mine, and lo and behold I got a phone call the next day saying they'd make an exception and get me an X1 box. |
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ok i just sent Tom an email so I will respond in tomorrow what happened |
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joejoejeo 1 edit |
i just got off the phone with comcast and they told me I can't get x1 with double play because i have a resedetial account that is linked with a bulk account and that bulk accounts are not eligable for x1 unless you get triple play which they offered me for $69.99 for the first 12 months which i dont want |
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