said by Dymis:I'm considering making the move as well.
How do I know that if I am switching from Teksavvy Cable to Start Cable that I won't run into the same problem? I am currently down for a week and a bit now.
I know this forum seems to have less posts about issues, but I don't want to jump ship from one ISP just to have the same problem again.
What is the turn around time for the jump? I will be going on vacation next Friday and I wanted to know if I could get everything up and running by then.
right now there's a few issues going on affecting TSI users, one affects all users and that's signal issues where you lose sync. this will affect Start, TSI and Rogers users too. however it can be fixed eventually and it's a matter of the ISP putting in a support ticket to get it resolved.
the other issue seems to be DHCP issues. I'm not sure what causes this, but based on what Marc has mentioned Rogers isn't able to add enough new IP blocks from TSI fast enough and this causes them to run out of IPs for TSI users.
I suppose the DHCP issue could affect Start one day, but I suspect it's happening on TSI way more because how large they are and their growth compared to Start and other TPIAs (TSI is more "mainstream").
maybe rocca can comment if Start has had some DHCP issues these last 2 months, but I haven't really seen anything posted here on the forums.