I'm using cable from acanac, so far no major problem, the only thing is the activation, it can take up to 15 days (in my case it took 14 days from the day the order was done((they even call 2 days in advance to confirm the date the tech will be there and about 30 to 45 minute before he actually show up). T
he other thing, i took month to month payment at first just in case something went wrong with the connection specially since some customer did have problem with the refund process.
I get the speed advertise, since i'm only using them for less than a month, i can't comment on the reduce speed they are talking about on their website(Peak Hour Rate Limit - 7PM to 12AM 15Mbps/2Mbps) so far i never saw any limit in my speed. You can go to their community forum for more info on this speed limit: »
community.acanac.com/aca ··· ommunityFrom what i did read there, they didn't reduce the speed yet.
As for the tech support, i never had to contact them so can't really say anything about it.