damn Premium Member join:2002-10-23 nyc |
damn
Premium Member
2013-Aug-28 6:08 pm
[Internet] A way to get residential service in commercial buildiJust a quick question - is there any workaround to get a residential service in a commercial building in NYC? Friend of mine owns a non-profit with only 3 people in the office, they're currently on Verizon DSL 1.5/0.5 line and are paying $49.99 a month. TWC recently got available in the building but the lowest tier they have is 7/1 for $110.
The company doesn't need any "business-grade" features like stability and static IP's. Anytime they tried to place a residential order, TWC called back saying there's a problem with the order because the building is shown as commercial in their system. Wondering if it's possible to get residential service at all in commercial buidling? |
actions · 2013-Aug-28 6:08 pm · (locked) |
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Installller
Anon
2013-Aug-28 6:12 pm
Re: [Internet] A way to get residential service in commercial buA business being run in a residential building may be able to get away with it but if the business is in a commercial building no way. And besides if installer shows up and sees it's clearly not a residence he won't install it without letting u know it will be billed as a business account. Sorry. |
actions · 2013-Aug-28 6:12 pm · (locked) |
damn Premium Member join:2002-10-23 nyc |
damn
Premium Member
2013-Aug-28 6:15 pm
Wouldn't Benjamin Franklin fix that issue since installers are contractors anyway? Or there are some sort of repercussions for that sort of activity from TWC? |
actions · 2013-Aug-28 6:15 pm · (locked) |
Matt7 join:2001-01-02 Columbus, OH |
Matt7
Member
2013-Aug-28 6:24 pm
said by damn:Wouldn't Benjamin Franklin fix that issue since installers are contractors anyway? Or there are some sort of repercussions for that sort of activity from TWC? Contractor or not -- If it's a commercial building TWC (and almost all over cable systems I know of) will not install a residential account in a commercial building -- It's flagged in their system by tap address / service location.. |
actions · 2013-Aug-28 6:24 pm · (locked) |
Hall MVM join:2000-04-28 Germantown, OH |
to damn
said by damn:...they're currently on Verizon DSL 1.5/0.5 line and are paying $49.99 a month. Surprised that VZW is giving them, what appears to be based on the price, residential service there as well. The telcos have the same restrictions. |
actions · 2013-Aug-28 6:53 pm · (locked) |
damn Premium Member join:2002-10-23 nyc |
damn
Premium Member
2013-Aug-28 7:00 pm
That's my whole point, the VZ line is most definitely residential. |
actions · 2013-Aug-28 7:00 pm · (locked) |
Hall MVM join:2000-04-28 Germantown, OH |
Hall
MVM
2013-Aug-28 7:11 pm
Doesn't mean that TWC has to offer the same service though... |
actions · 2013-Aug-28 7:11 pm · (locked) |
damn Premium Member join:2002-10-23 nyc |
damn
Premium Member
2013-Aug-28 7:13 pm
That's very true. |
actions · 2013-Aug-28 7:13 pm · (locked) |
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skuv to Hall
Anon
2013-Aug-28 11:15 pm
to Hall
said by Hall:Doesn't mean that TWC has to offer the same service though... That would seem backwards though. Because VZ is selling a service they shouldn't in a commercial building, TWC has to sell a service they shouldn't? Shouldn't it be that VZ shouldn't be selling that service instead of the other way around? |
actions · 2013-Aug-28 11:15 pm · (locked) |
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Softy to damn
Anon
2013-Aug-29 12:07 am
to damn
said by damn:Wouldn't Benjamin Franklin fix that issue since installers are contractors anyway? Or there are some sort of repercussions for that sort of activity from TWC? Contractors don't do commercial installs |
actions · 2013-Aug-29 12:07 am · (locked) |
mackey Premium Member join:2007-08-20
1 recommendation |
to Hall
said by Hall:said by damn:...they're currently on Verizon DSL 1.5/0.5 line and are paying $49.99 a month. Surprised that VZW is giving them, what appears to be based on the price, residential service there as well. The telcos have the same restrictions. This is not entirely true. We have Business Uverse at work and it's 18/1 for $70/month. $50/mo would get us something around 6/0.75 Not all companies bend small businesses over like TWC does. /M |
actions · 2013-Aug-29 3:39 am · (locked) |
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to Softy
Actually they do. Nothing is special any longer to do a commercial install. They hook up the tap, install the modem/gateway and make sure everything is working. Beyond that nothing is new. And actually Contractors have been installing commercial services for years now. And it will only increase after TWC becomes 1 TWC and gets rid of all the regions, etc which is almost very near. (most of our installs have been done by contractors of TWC and not actual employees and that's with about 300 customers on TWC as of this morning.) |
actions · 2013-Aug-29 11:54 am · (locked) |
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Installller to damn
Anon
2013-Aug-29 1:14 pm
to damn
What kind of "non profit" is this that you're asking something so unethical? I'm sure cost is always a concern for non profits but what you're hoping to achieve is fraud. |
actions · 2013-Aug-29 1:14 pm · (locked) |
Hall MVM join:2000-04-28 Germantown, OH |
Hall
MVM
2013-Aug-29 2:11 pm
The gov't determines if they're non-profit, not you or I. A company such as Time Warner, VZW, etc may treat non-profits similarly to residential customers for "ethical" reasons. |
actions · 2013-Aug-29 2:11 pm · (locked) |
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to TBBroadband
said by TBBroadband:Actually they do. Nothing is special any longer to do a commercial install. They hook up the tap, install the modem/gateway and make sure everything is working. Beyond that nothing is new. And actually Contractors have been installing commercial services for years now. And it will only increase after TWC becomes 1 TWC and gets rid of all the regions, etc which is almost very near. (most of our installs have been done by contractors of TWC and not actual employees and that's with about 300 customers on TWC as of this morning.) In NYC all commercial jobs are handled in house by the business unit. Even though the NYC market is union, some commercial properties may require use of their unions personnel to pull coax before TWC personnel come to complete the install. Just so u know how NYC runs different than ohio but whatever the OP is asking something that is illegal and won't happen. |
actions · 2013-Aug-30 2:22 am · (locked) |
Hall MVM join:2000-04-28 Germantown, OH |
Hall
MVM
2013-Aug-30 8:53 am
Illegal ? What law would be violated ? |
actions · 2013-Aug-30 8:53 am · (locked) |
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to SnooZe
That maybe that way now, but TWC NY is not going to be TWC NY for much longer. They will be moving to ONE TWC. As in no regions. The project is almost complete. And there is no direct "business installers" No state/region has them. They would just use regular TWC installers at that point as any tech could install business class services. There is not much special with it.
and nothing is illegal about the OP wanting service in a business address. Just TWC won't permit it, but they permit business services at a residence. |
actions · 2013-Aug-30 10:15 pm · (locked) |
TBBroadband |
to Hall
None. There is no such law. |
actions · 2013-Aug-30 10:15 pm · (locked) |
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directive to Hall
Anon
2013-Aug-31 2:47 am
to Hall
said by Hall:Illegal ? What law would be violated ? Illegal? Maybe not. Ethical? Absolutely not! |
actions · 2013-Aug-31 2:47 am · (locked) |
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There's nothing unethical about wanting residential class speed, features, and support level for a business if it reduces cost. It's only unethical if the business lies that it isn't a business to get service not offered to non-residential entities, but then a lot of people have a home based business and rather than lie, merely fail to mention they have a home based business. If the setup and support cost to an ISP are no higher at a commercial building then they have no justification for a higher rate except a policy that promotes their profits. |
actions · 2013-Sep-18 9:00 pm · (locked) |
hawk82 join:2001-04-26 centralmaine |
to damn
How does TWC ordering system know what is a commercial building and what isn't? What about a building that has a retail store front on the first floor, but apartments above? Did someone years ago from TWC drive around with a pad and pencil and write down what the bldg looked like then? What if the bldg used to have businesses in them, but the landlord renovates and turns it into apartments? |
actions · 2013-Sep-19 8:42 am · (locked) |
hobgoblinSortof Agoblin Premium Member join:2001-11-25 Orchard Park, NY |
hobgoblin
Premium Member
2013-Sep-19 11:16 pm
There is group in every area that will come and look at changes described above.
Hob |
actions · 2013-Sep-19 11:16 pm · (locked) |
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Bababooh to James_C
Anon
2013-Sep-20 6:35 am
to James_C
What if I want senior discount at movie theatre and supermarket even tho I'm 26 years old is that ethical. Should I lie about my income on tax returns cause I want to pay less?
How is lying about ones status ethical? We all want to pay less but whatever reason that they charge commercial rates vs residential is their business and if u don't like it, tough |
actions · 2013-Sep-20 6:35 am · (locked) |
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i'm guessing original poster won't be getting time warner cable then since that is a lot of money for non-profits that rely on donations (like churches). |
actions · 2013-Sep-20 8:53 am · (locked) |
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kimdo to James_C
Anon
2013-Sep-20 10:23 pm
to James_C
said by James_C:If the setup and support cost to an ISP are no higher at a commercial building then they have no justification for a higher rate except a policy that promotes their profits. commercial office buildings charge providers rent for access to telecom closets, space in basement for nodes, amplifiers and such so yeah that is a higher cost and is well justified. |
actions · 2013-Sep-20 10:23 pm · (locked) |
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James_C
Member
2013-Sep-20 11:45 pm
False, in the sense that you are generalizing some cases and not any one in particular and in fact, not most cases where a business would settle for a residential account. |
actions · 2013-Sep-20 11:45 pm · (locked) |
James_C |
to Bababooh
Do you not understand the distinction I made, which was that it wasn't lying?
I won't even continue because you lacked the reading comprehension skills to understand what I wrote... which wasn't all that complex, lol. |
actions · 2013-Sep-20 11:47 pm · (locked) |
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I would say yes they have go business class as I helped a church that is in a retrofitted house get internet from charter and they made them get Business class services but at least they got the internet services tax free instead having to pay the monthly fees for USF etc. said by James_C:Do you not understand the distinction I made, which was that it wasn't lying?
I won't even continue because you lacked the reading comprehension skills to understand what I wrote... which wasn't all that complex, lol. |
actions · 2013-Sep-21 12:07 am · (locked) |
Anonymous_Anonymous Premium Member join:2004-06-21 127.0.0.1 2 edits |
to damn
said by damn:Just a quick question - is there any workaround to get a residential service in a commercial building in NYC? Friend of mine owns a non-profit with only 3 people in the office, they're currently on Verizon DSL 1.5/0.5 line and are paying $49.99 a month. TWC recently got available in the building but the lowest tier they have is 7/1 for $110.
The company doesn't need any "business-grade" features like stability and static IP's. Anytime they tried to place a residential order, TWC called back saying there's a problem with the order because the building is shown as commercial in their system. Wondering if it's possible to get residential service at all in commercial buidling? someone would have to order it and take the modem with you. the "system will not care" were it syncs at You will need some active service i.e tv or phone to get a signal though |
actions · 2013-Sep-21 1:14 am · (locked) |