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airjord

join:2013-08-27

[TiVo] Problem registering Tivo from RCN

I have two Tivo's and can't register either on the tivo site. I get up to the message that says send a message to my DVR and then it sends me to a blank page. Can anybody help? Thanks!



jmirabella
Joe Mirabella
Premium,VIP
join:2003-10-20
Lanham, MD
kudos:5

I sent you an message earlier asking for information.. look for the blinking message icon at the top of the screen...
--
Joe Mirabella
VOD Operations


airjord

join:2013-08-27

I apologize but I did not get any earlier message from you. I go to tivo.com/rcn and put in all the relevant information. It tells me that the account already has a different email and I say continue. It then tells me it will send a message to my DVR so I hit that button and then it sends me to a blank page and I never get a message on my DVR. Any thoughts? Thanks!



jmirabella
Joe Mirabella
Premium,VIP
join:2003-10-20
Lanham, MD
kudos:5

send me in a message, the TSN and the email address(es)
--
Joe Mirabella
VOD Operations


lart

join:2002-08-19
united state
reply to airjord

If it helps I also just got a new tivo q and get the same thing. it's when you click continue on the sending of the message that you get a blank page.


fantasia

join:2013-08-28
reply to airjord

New subscriber here and I have the exact same problem registering my RCN Tivo Q.



rcnman
Jason Nealis
Premium,VIP
join:2003-05-02
Herndon, VA
kudos:11

1 recommendation

fantasia, you should be good to go. Check your email
--
Jason Nealis,
V.P. Engineering and Operations


fantasia

join:2013-08-28

Got it! Thanks so much!



jmirabella
Joe Mirabella
Premium,VIP
join:2003-10-20
Lanham, MD
kudos:5

1 recommendation

reply to airjord

airjord your issue should be resolved as well..

lart, can you send me your TSN and email address via PM?
--
Joe Mirabella
VOD Operations


airjord

join:2013-08-27

Yup it's fixed. Thank you SOOOOOOOOOO much!!!!!!!!!!!!