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shenkit

join:2013-08-14

[Cable] Why can't I get credit for internet down duration?

Hi,

I called to cancel my internet because my internet was down for 17 day (since Aug 12) and teksavvy fail to provide a date when they can fix it. When I was waiting for them to fix the internet, they promised me to give credit from the duration is down. BUT when I cancel the service, the representative didn't honour it. In the end, I had to pay for a service that teksavvy fail to provide.

Thanks


AC77

join:2013-08-23
Mississauga, ON

I was worried something like that would happen considering I just paid for the month while i was and am down