Karl omitted that the user that was hitting 77TB a month is on a business account.
Actually he was moved to a business account AFTER using excessive TB of data and has continued to do so. Don't imply he was just on a business account and used 77 TB this once and suddenly got this notice.
Isn't "completely unlimited" technically a redundant statement? By saying that it's unlimited, you are essentially saying that there are no limitations (without exception). The "completely" is implicit and mention of it is not necessary.
I digress, I am pretty certain that I have heard Verizon (who competes here with Comcast) commercials mention there are no limits both on TV and on Radio, but I cannot find one to reference on YouTube. If I catch one again while I'm recording a show, I'll upload it myself.
And the letter that you posted, does not state to move to Business FiOS. Business FiOS is still Verizon Online. To get away from VZ Online; you need to move to actual Verizon Business. and the person that is mentioned in the letter works in just Verizon- not the UUNet/MCI side of VZ Business.
And now it is time for Verizon's "amazingly fast, completely unlimited" product to start sticking it to people. We all knew it was just a matter of time.
On the other hand......77Tb a month on a residential line? That is abusing a service to the point of causing a policy change like this.
people keep quoting this 77tb number. that was the max and i believe typically its around 40tb. also he just isnt paying for the 75/35 line. he has 2 of the higher tier lines (i think its 150/65). while its more then normal on a residential line he isnt also the typical residential customer. how many users are paying for 2 connections? now on 2 business connections which cost even more.
I suggest he downgrade to the slowest speed 20/5 it would cut his usage by at least 1/7. someone suggest 10tb a month is acceptable. it would not please him but it would make verizon happier BTW i am on 30/30 on surewest. i use between 7TB to 10TB a month not a prob. from my ISP.