said by chamberc:There are additional costs in a business for points of access. For instance, using an ATM is cheaper than going to a counter for a bank.
I've NEVER been charged a fee for using a teller to do ANY kind of transaction at a bank (withdrawal, deposit, loan payment, etc.). That is the teller's job...to interact with customers. That's why they're paid.
Kind of like people that field calls for TWC. They're paid to do that. The "additional cost" is nil, or negligent at best.