I've just never seen them be so specific as to the issue, "Card 13 ports 9-16 no surf". As a result, I'd like to know, in the future, if they go to such detail, if it will affect me.
The follow-up report said:
quote:
Outage Ticket Number: 14073803
Entity: CTL-BBSG
Event Start Date/Time: 2013/08/30 17:25 CENTRAL
Event ETR Date/Time: 2013/08/31 12:00 CENTRAL
Event End Date/Time: 2013/08/30 18:49 CENTRAL
Outage Description: CenturyLink technicians have replaced a faulty card in the listed market and all customers should be back in service at this time.
Facility/Services Impacted: DSL
Locations Impacted: ATHENS, TX