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MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad to littlerm9

Premium Member

to littlerm9

Re: [Cable HSI] Upgraded from 30Mbps to 50Mbps but no speed chan

Thanks for the heads up. There is a channel bonding issue that I will work on getting addresses. I sent you a PM with some more info.
littlerm9
join:2006-07-07
Hazel Green, AL

littlerm9

Member

2 techs came out today and couldn't figure out the problem and didn't have any modems with them so they had to schedule yet another call for next week. I can't take another day off from work so I bought a Motorola SB6121 modem and it bonds on 4 downstream channels! I am getting excellent speeds now. I will be returning the Thomson modem supplied by Mediacom early next week. Here are ,y speeds now:


MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

It's good to hear the issue has been resolved. Since you've purchased your own modem I will go ahead and make sure the modem rental fee is removed from your account. Let me know if you need anything else.
littlerm9
join:2006-07-07
Hazel Green, AL

littlerm9

Member

Thanks very much MediacomChad, you are and always have been a great help!

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

You're welcome!
Turk85
join:2009-01-19
Bourbon, IN

Turk85 to littlerm9

Member

to littlerm9
I have the SB6121 also. I can't get more the one channel to bond and get random reconnects. Do you know what firmware you have?
littlerm9
join:2006-07-07
Hazel Green, AL

littlerm9

Member

Turk, I PM'ed you the details. My speeds are still great!