The only reason TSI have any customers at all is because they are less expensive than Rogers or Bell, And the main reason they are so inexpensive, as we just discovered, is that they take no responsibility whatsoever for the services they are selling. If TSI does not have SLA with Rogers, and they obviously do not, they are just money collectors always able to point fingers at Rogers. That's just not good enough any more.
When Rogers doesn't do the job, it's all very well blaming TekSavvy. Blame them enough, they'll lose too much cable business and shrink back to a DSL TPIA ... leaving the majority of us with good cable service with nothing but the incumbent.
Thanks bud, but that's not the way things should work.