dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
493
riv187
join:2013-09-03

riv187

Member

[TV] Cisco 8642hdc box stuttering on playback

It's got progressively worse. I use to unplug the power/reboot and all was fine. Now that doesn't help. The stuttering is on sound and video. The regular tv is fine. Problem is recordings playback.
I tried calling service,,but got placed on forever hold.

Is there anything I can do on my own? I don't want to wipe out my recordings if at all possible.
Thanks.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

Is this WHDVR?
riv187
join:2013-09-03

riv187

Member

I believe this is the whole house system. In my installation it's on just one tv. When brighthouse installed it about a year/two ago it was the latest one and was a waiting list to get it. Worked great up t past 6 months and I had to reboot more often. Now it stutters on playback of all recordings. Newer recordings are the worst for stuttering. Even fast forwarding or reversing it jerks.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to riv187

Premium Member

to riv187
Strike that.... only one TV? This sounds like a bad DVR...can you swap it or do you need a tech?