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dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..

[rCable] Speed changes - time frames?

I'm wondering what the official line is from Start on speed / package changes in Rogers territory - what are the time frames for:

a) adding a 'plus' package (10up)
b) adding unlimited
c) speed changes (pro to elite, pro to advanced)

... and are there any costs for requesting these?

Thanks.

Mike
--
I've picked on Cogeco long enough. Who's next? Any volunteers?


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
a & c) About 2 business days.

b) Immediate.

...no costs for any of them.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
I still wonder how you guys are able to get provisioning/speed profiles done so quickly, yet the rest of ATPIA is bogged down in weeks of delays now...

Did you bake a cake for your Red Overlords too?
--



DrugTito

join:2013-01-17
canada
somebody from start's support is dating somebody from rogers, who can do this!



dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
reply to rocca
I am assuming that's 2 "Start" business days, as opposed to 2 "Red" business days, which according to some estimates may involve a tear in the space-time continuum...

Thanks rocca See Profile.

Mike
--
I've picked on Cogeco long enough. Who's next? Any volunteers?

Viper359
Premium
join:2006-09-17
Scarborough, ON
LOL @ "space-time continuum"