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Emerging technologies DEVICE ET/2400

Pls I want to knw if there is someone that uses bandwidth manager device by emerging technologies.

if yes, I am having a small issue

I currently use the ET/2400 DEVICE

I am currently having a small issue.
One of our customer is randomly using a public ip address that is not his but belong to another customer on my network.
This is causing confusion for me and the customer that owns the public Ip address.

I feel the solution to it is to bind the allocated ip address of each customer to their customer's radio mac address and use it to identify each customer on the bandwidth manager.

so this will provide the chance to ensure that people can only use their allocated ip address and radio to access the network.

Pls I want you to give me a step by step instruction on how to achieve this using the web interface .