|reply to steveo |
Re: [rCable] Waiting on Provisioning
You and me both!
Just got the e-mail & call that it should be active. Will check when I get back.
|reply to Teddy Boom | said by Teddy Boom:
Maybe Vmedia has the right answer on this one, but the real cost is pretty high..
$5 modem swap fee
$15-20 shipping (two directions)
A lot of time and hassle for customer and company alike
Start can actually do something like that but it's still different from VMedia's approach. Customers transferring over can rent a modem from Start for 1 month and then swap to their own modem once they know for sure it's been confirmed to be released.
Costs incurred by the customer would be:
1 x $5 modem rental
$10~15 to ship rental back to Start.
$15~17 may be worth it to some to avoid being caught in limbo between transfers.
Our online signup page now makes that exact recommendation when the customer selects a 'bring your own modem' and 'is currently active with another isp' during the signup process.
|reply to nbinont |
And I'm up! Thanks for all your help with this rocca.
Up too !!! Thank you
Excellent, thanks again for your patience.