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nbinont

join:2011-03-13
kudos:2
reply to steveo

Re: [rCable] Waiting on Provisioning

You and me both!

nbinont

join:2011-03-13
kudos:2
Just got the e-mail & call that it should be active. Will check when I get back.


TypeS

join:2012-12-17
London, ON
kudos:1
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to Teddy Boom
said by Teddy Boom:

Alternative 2:
Maybe Vmedia has the right answer on this one, but the real cost is pretty high..
$5 modem swap fee
$15-20 shipping (two directions)
A lot of time and hassle for customer and company alike

So, ya...

Start can actually do something like that but it's still different from VMedia's approach. Customers transferring over can rent a modem from Start for 1 month and then swap to their own modem once they know for sure it's been confirmed to be released.

Costs incurred by the customer would be:

1 x $5 modem rental
$10~15 to ship rental back to Start.

$15~17 may be worth it to some to avoid being caught in limbo between transfers.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
Our online signup page now makes that exact recommendation when the customer selects a 'bring your own modem' and 'is currently active with another isp' during the signup process.

nbinont

join:2011-03-13
kudos:2
reply to nbinont
And I'm up! Thanks for all your help with this rocca.

steveo

join:2013-09-08
Up too !!! Thank you


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
Excellent, thanks again for your patience.