DrDrewSo that others may surf.
|reply to Mele20 |
Re: Second bonded upstream channel disappears?
Your upstream signal levels are too high and fluctuate too much. The upstream should ideally be 50-40 dB and not fluctuate more than 3 dB in 24 hours. The high levels are what is causing the modem to drop down to a single upstream channel. Wider channels and multiple channels reduce the maximum individual transmitted channel power the modem can output.
You should really get that fixed. It's probably caused by a loose connector, corroded connector, or damaged cable. Something is interrupting the signal flow on the center conductor of the cable.
If you need help, I'm here for you. If you're wrong, expect to be called out on it. If it's important, have a back up or two. Don't complain in public if you don't want an answer...
I would get it fixed but it is IMPOSSIBLE to contact Oceanic. NHD cannot get through either.
There is great disrespect of Oceanic internet customers now. I cannot reach Tier 1 to set up a truck roll which NHD agreed was needed.
If I had a TV problem it would be easy and quick to reach Tier 1 and Oceanic would be falling all over themselves to get out here as quickly as possible to fix it. But if you have a Road Runner problem (and here it is still Road Runner) you will go through hell trying to get help.
It is Saturday afternoon so I can't imagine why Tier 1 has so many calls mine gets dropped AFTER WAITING ON HOLD FOR 11 MINUTES. Used to we would be invited to leave our name and number for call back in a few minutes. Now we just wait and NHD keeps trying to get a connection then eventually we get disconnected.
Line Quality test here shows FAIL at low, medium and high bandwidth streams.
Should I post in the RR dedicated forum here?
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson