Wow, I guess reading comprehension is the strong suit here. Let's go over this again kids.
1. I'm paying for cable service that i'm not getting.
2. The MAJOR issue in the post, if you read it, is the fact that the support was either busy or kicked me off. The 24 hr support is part of your bill...it's not a charity they give you...it's a service you pay for.
3. I must have missed the part of the install where they explained that there would be daily issues, or any issues at all. In fact, the guy couldn't even figure out how to install the companion box...had to wait 4 days for another guy to come.
Hang in there lil buds...you'll get the reading thing sooner or later