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dcooper8

join:2013-09-08
Bloomfield Hills, MI

[Speed] Slow connection to EU site from Comcast

Hi,

I am getting slow download speeds for this file, when accessing from my home Comcast connection:

»genworks.com/downloads/tutorial.pdf

(something like 50KB/s, or about 500Kb/sec)

If I transfer the same file from genworks.com to a ServerBeach server (in Texas, I believe), the speeds are more than 10x (about 5Mb/sec).

Normally my home Comcast connection is giving something like 10Mb/sec.

These tests lead me to believe:

1) there is no fundamental bandwidth problem with »genworks.com
2) there is no fundamental problem with my home Comcast internet connection

So, there must be a problem somewhere between the European network which hosts »genworks.com and Comcast's network.

Reading some historical posts here, e.g:

»[Speed] Slow & stalled UK & EU websites for the past week on Com

it seems like this type of problem has come up before and has been resolved before. Can someone from Comcast have a look into the traceroute and see if this is a similar issue which can be corrected? (at this point, things like traceroutes are a bit beyond my experience level...)

Regards

Dave

Oedipus

join:2005-05-09
kudos:1
From here in CA I can download that file at about 500 KBps.


JohnInSJ
Premium
join:2003-09-22
Aptos, CA
reply to dcooper8
Getting nearly 500KB/sec in CA


wget »genworks.com/downloads/tutorial.pdf
--2013-09-09 04:59:22-- »genworks.com/downloads/tutorial.pdf
Resolving genworks.com... 50.7.253.60
Connecting to genworks.com|50.7.253.60|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 3496796 (3.3M) [application/pdf]
Saving to: `tutorial.pdf'

100%[================================================================================== ==========================>] 3,496,796 675K/s in 7.0s

2013-09-09 04:59:29 (489 KB/s) - `tutorial.pdf' saved [3496796/3496796]

--
My place : »www.schettino.us