 am_dew join:2003-11-10 Sacramento, CA | [Install] Installation question I am thinking about switching from AT&T DSL to Comcast cable internet. I live in a 2 bedroom apartment where there are two Comcast cable outlets...one in the living room and another in a bedroom (bedroom #1). I would like to avoid wireless to my PC if at all possible, however my PC is located in a 2nd bedroom (bedroom #2) which does not have a cable outlet and so I would have to get a cable from bedroom #1 to bedroom #2. I have a few questions about the best installation options for my situation:
• If I were to run a cable from bedroom #1 into bedroom #2, would it be OK to use a 15-20 foot run of RG6 coax cable so that I could have the cable modem in bedroom #2 ? • Or would it be best to put the cable modem in bedroom #1 right near the cable outlet and then run a CAT5 cable from the cable modem in bedroom #1 to my PC in bedroom #2? • Or should I just go wireless using my Netgear router? I envision some latency and/or speed loss with wireless but granted I don't have any experience since I've always used a hard-wired internet connection to my PC
Thanks! |
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 graysonfPremium,MVM join:1999-07-16 Fort Lauderdale, FL | It wouldn't make any real difference if you connected the rooms with coax or CAT5. If I were doing it I would use coax as that puts the modem in the same room as the PC. You will have to reboot it sooner or later so no sense in going from room to room. |
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 | reply to am_dew
Without seeing the layout of the apartment, could a cable outlet be installed in the 2nd bedroom fairly easily? When I was doing installation work, the two most common ways that I did it was to put a splitter behind the wall plate of an existing outlet, so you would have a back to back wall plate, If that wasn't possible, a lot of times I could do like you mentioned, and run coax from room to room, and if there was hot water heat, I would run the coax between the two rooms following the heat pipe between the two rooms. I could do either in about 5-10 minutes. |
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 am_dew join:2003-11-10 Sacramento, CA | There is about a 2 foot section of wall in bedroom #1 that the cable wall plate is attached to which is not accessible from bedroom #2....it must be a segregated area they designed for wiring, etc. What I will do if I decide to go with cable internet is to drill a hole through each wall in an area that is accessible on the common inside wall between the two bedrooms and run the cable through it. I'll then attach a very short length of coax to the wall jack and then attach a splitter to it, with one output line going to the TV in bedroom #1 and one output line going around a bend into the closet to the common wall and then through the wall and into bedroom #2. |
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 am_dew join:2003-11-10 Sacramento, CA | So much for that idea...I tapped three different small holes using a small phillips screwdriver into the wall in bedroom #2 in three different horizontal and vertical spots and hit something solid in all 3 spots. Seems there is something solid between the two walls and I am not sure I dare try and drill through it. |
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 rody_44Premium join:2004-02-20 Quakertown, PA | Do u have a maintenance man. He will probably get a hole for u. |
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 fuziwuziNot born yesterdayPremium join:2005-07-01 Atlanta, GA | reply to am_dew
A decent 802.11N (or better yet, 802.11AC) router attached to the modem in bedroom #1 should suffice. As long as it is configured correctly, you shouldn't notice any latency or speed loss. -- Teabaggers: Destroying America is Priority #1 |
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 am_dew join:2003-11-10 Sacramento, CA | reply to rody_44
said by rody_44: Do u have a maintenance man. He will probably get a hole for u.
I will ask but I would be very surprised if they would make a hole for me in that wall. |
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 | reply to am_dew
I ran a run of about 70' of ethernet cable from the spare room that the cable modem and my computer is located to my living room that has a few networked components. I specifically ran it for the PS3, since the wifi built in the PS3 is pretty bad. Anyways I used white ethernet cable that is dirt cheap at monoprice and I used these cord clips from 3M:
»www.amazon.com/Command-Small-Cor···rd+clips
In my case I used the white clips with the white cable and I attached it to my baseboard trim which is also white. I had to go up and over a few doors (4 I think). The white on white allows the cable run and the clips to meld into the background.
Is it perfect and ideal, nope, but my wife and I currently live in a rental and I wasn't going to hire and electrician to add an ethernet drop for someone else's house. And most importantly it got my wife's seal of approval, never thought I would admit that as a young man, but one gets wiser as one gets older. |
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 am_dew join:2003-11-10 Sacramento, CA | That may work for me as well. I do have one doorway that the cable would have to pass through...not sure how I would install the cable so that the door would still close unless there is enough space between the bottom of the door and the carpet and then I could run it along the bottom of the door jam. |
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The door stop in my door jamb that the door closes against doesn't go all the way to the carpet, so i just stuffed the cable underneath that. Clever placement of the cord clips keeps the cable in place. |
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 am_dew join:2003-11-10 Sacramento, CA | I was able to finally find a place where I am able to make a hole in between the two bedroom walls and run a cable between the two bedrooms withoout having to deal with doorways. So, now I am thinking I will run an RG6 cable between the two rooms. Will a 50 foot RG6 cable be OK to run from the splitter to my cable modem? |
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 graysonfPremium,MVM join:1999-07-16 Fort Lauderdale, FL | 50 feet will be no problem. |
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 am_dew join:2003-11-10 Sacramento, CA | Thanks. I pulled the trigger this past weekend and signed up with Comcast (voice, HDTV and internet). Now I just need to go pick up the self-install kits. |
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 graysonfPremium,MVM join:1999-07-16 Fort Lauderdale, FL | I don't have them for voice, but others I know have had problems with it.
I have HDTV and Internet and have had no problems with them. |
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 am_dew join:2003-11-10 Sacramento, CA | We shall see. My dad and brother both have Comcast voice and have not had problems. |
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 graysonfPremium,MVM join:1999-07-16 Fort Lauderdale, FL | I would suggest not porting your existing phone number to Comcast until you are sure there are no problems with it.
You should be able to forward your existing number to your new (temporary) Comcast number. That way all your incoming calls to your current number will go to the Comcast line.
If after some time you are problem free and happy, then go ahead and port your number into Comcast. |
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 | reply to am_dew
I have had phone service from Verizon FiOS, Time Warner Voice, and currently have Comcast Voice. In terms of call quality both Time Warner and Comcast are about the same quality, which is to say middling. Nothing really compares to the quality of a call you get with FiOS. Still miss my Verizon service. |
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 am_dew join:2003-11-10 Sacramento, CA | reply to graysonf
said by graysonf:I would suggest not porting your existing phone number to Comcast until you are sure there are no problems with it.
You should be able to forward your existing number to your new (temporary) Comcast number. That way all your incoming calls to your current number will go to the Comcast line.
If after some time you are problem free and happy, then go ahead and port your number into Comcast.
Good suggestion but I'm afraid the wheels are already in motion to have my number ported over to Comcast and I'm very reluctant to try and intervene at this point. |
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 graysonfPremium,MVM join:1999-07-16 Fort Lauderdale, FL | Well, you might get lucky after all. Porting a number is a touchy process. If every i is not dotted and every t is not crossed, the process will fail and have to be started all over again. That would be the opportunity to decline the port at that time and wait until you are satisfied with the service first. |
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 am_dew join:2003-11-10 Sacramento, CA | As it turns out, Comcast did not do all the steps needed to port my number over, so when I learned of this I told them I did not want my number ported over yet. So, as of now I still have my AT&T services and Comcast's. So far so good with Comcast for the most part, although I am not happy with the wireless performance of the ARRIS TG862G cable modem/router I am renting from them, so I am looking into having it put into bridged mode so that I can use my own router. |
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 | reply to am_dew
You will have to call comcast to put the modem into bridged mode. I have heard rumors that they might allow the customer to do that themselves, but so far that is just a rumor. |
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 am_dew join:2003-11-10 Sacramento, CA | said by dstathop:You will have to call comcast to put the modem into bridged mode. I have heard rumors that they might allow the customer to do that themselves, but so far that is just a rumor.
I posted to the Comcast Direct forum about putting my modem into bridged mode. Not sure if they will do it from that or not but it's worth a shot. I have had enough of Comcast Support for a while...the DVR function of the TV box they gave me refuses to work even after no less than 5-6 calls to support and being told countless times that everything is configured properly, them sending various signals to it, and many many power resets on my end. My next step is to take the box back to the service center and exchange it for another. |
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 | reply to am_dew
Don't even get me started on their dvr box. It is a constant source of rage for my better half.
I think that you won't get shuttled over to their signature support to get the modem put into bridged mode, but I don't know taht for sure. What ever you do, DO NOT HAVE THEM TRANSFER YOU TO SIGNATURE SUPPORT. |
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 graysonfPremium,MVM join:1999-07-16 Fort Lauderdale, FL | reply to am_dew
Well, you got lucky on that failure to port the number.
But don't feel special. Everyone I know who has tried to port a number no matter where from or where to, it never worked on the first try and they weren't even told it failed to port.
They depend on you to discover this on your own and contact them to get the port started again.
You should have a temporary new number from Comcast that you can use to evaluate the phone service. Depending on which phone package you have with the land line, you might be able to forward all incoming calls to the Comcast number. That way you don't have to bother giving out the temporary Comcast number.
Then later if you are sure you want to keep Comcast phone service, get your number ported over.
Good luck. |
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 am_dew join:2003-11-10 Sacramento, CA | reply to dstathop
said by dstathop:Don't even get me started on their dvr box. It is a constant source of rage for my better half. When I signed up I was told that the DVR is free for the first 6 months and $16.95/month after that. Assuming I could get a DVR working, I was going to just take advantage of the 6 months and then opt out of it...$16.95/month for a low end DVR is insane. |
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 am_dew join:2003-11-10 Sacramento, CA | reply to graysonf
said by graysonf:Well, you got lucky on that failure to port the number.
But don't feel special. Everyone I know who has tried to port a number no matter where from or where to, it never worked on the first try and they weren't even told it failed to port.
They depend on you to discover this on your own and contact them to get the port started again.
You should have a temporary new number from Comcast that you can use to evaluate the phone service. Depending on which phone package you have with the land line, you might be able to forward all incoming calls to the Comcast number. That way you don't have to bother giving out the temporary Comcast number.
Then later if you are sure you want to keep Comcast phone service, get your number ported over.
Good luck.
I can forward my AT&T number over to the Comcast number but I have not done that because when I make calls, I don't want people to think that the Comcast number is my new number. I have made and rec'd some calls using the Comcast line with an old analog phone I have and all seemed fine. As soon as I feel a little more comfortable with the HSI, I will work on getting my number ported over and then cancel everything with AT&T. |
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 graysonfPremium,MVM join:1999-07-16 Fort Lauderdale, FL | You can always tell them it's not your new number and not to call it.
But give it a bunch of time. A neighbor of mine went from AT&T to Comcast for phone and it has not worked out so well. |
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 am_dew join:2003-11-10 Sacramento, CA | No reply yet to my post in Comcast Direct regarding putting my modem into bridged mode. I sure hope someone helps me there...I dread calling Support. |
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 graysonfPremium,MVM join:1999-07-16 Fort Lauderdale, FL | From what I have read here that can be done over the phone without too much pain. Also, online chat may be able to do it.
Most of us who have our own routers buy or lease a bridge modem instead of a gateway. |
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