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LostinFog
join:2013-09-09

LostinFog

Member

Re: [DSL] At loss for a countermeasure: TekSavvy/Bell issue with

Accordingly, here are my current line statistics from the Sagemcom 2864 modem/router:

java code:
 Line Status      : Port is in Showtime
Mode : 0x1 (ADSL1 DMT ANNEX A )
Upstream = 640 Kb
Downstream = 1728 Kb
=================================================
DIAG Info:
=================================================
Attenuation ( dB ) : 29.9 30.00 (FE)
SNR margin ( dB ) : 26.6 26.00 (FE)
US Aggregate Power : 11.6 dbm
DS Attainable Data Rate: 7168 Kb
US Attainable Data Rate: -NA-
HEC counter : HEC_F:1
HEC_S:0
CRC counter : CRC_F:1
CRC_S: 0

Extended Port Status
=================
Bme: 1 Port: 1
Downstream line rate: 1996 kbps
Upstream line rate: 736 kbps
Bearer0 Downstream payload rate: 1728 kbps
Bearer1 Downstream payload rate: 0 kbps
Bearer0 Upstream payload rate: 640 kbps
Bearer1 Upstream payload rate: 0 kbps
Downstream attainable payload rate: 7168 kbps
Downstream attainable line rate: 7652 kbps
Downstream Training Margin: 6.0 dB
Downstream Line Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream Line Protection (Bearer1 Path): 0.0 DMT Symbols
Near-end ITU Vendor Id: 0x###################
Far-end ITU Vendor Id: 0x###################
Downstream delay: 0.0 ms
Upstream delay: 0.0 ms
Tx total power 11.6 dbm
FE Tx total power 0.0 dbm
VDSL Estimated Loop Length : 4744 ft
G.Hs Estimated Near End Loop Length : 4744 ft
G.Hs Estimated Far End Loop Length :0 ft
Current framing mode: 0x00 ATM
Bandplan Type...........: 1
No. of Upstream Bands...: 1
No. of Downstream Bands.: 1
Line Type: 0x00000001 ADSL1 DMT ANNEX A
Downstream FFT Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream FFT Protection (Bearer1 Path): 0.0 DMT Symbols
Upstream Line Attenuation: 17.0 dB
Upstream SNR Margin: 17.0 dB
Upstream Retransmission status: Disabled
Downstream Retransmission status: Disabled

Get Near End SNR Margin and Attenuation for Bme: 1 Port 1
=================
SNR Margin: 26.5 dB
Attenuation: 29.9 dB
Avg SNR Margin: 26.0 dB
Avg SNR: 47.1 dB

SNR Margin (SNRMpb-0): 26.0 dB
SNR Margin (SNRMpb-1): 0.0 dB
SNR Margin (SNRMpb-2): 0.0 dB
SNR Margin (SNRMpb-3): 0.0 dB
SNR Margin (SNRMpb-4): 0.0 dB

Line Attenuation (LATNpb-0): 29.9 dB
Line Attenuation (LATNpb-1): 102.3 dB
Line Attenuation (LATNpb-2): 102.3 dB
Line Attenuation (LATNpb-3): 102.3 dB
Line Attenuation (LATNpb-4): 102.3 dB

Signal Attenuation (SATNpb-0): 102.3 dB
Signal Attenuation (SATNpb-1): 102.3 dB
Signal Attenuation (SATNpb-2): 102.3 dB
Signal Attenuation (SATNpb-3): 102.3 dB
Signal Attenuation (SATNpb-4): 102.3 dB
Downstream attainable Line rate : 5312 kbps
Downstream attainable payload rate : 4980 kbps


Moreover, I do not know if I am on a DSLAM/SLAM/remote/central office, but I do know that there is a big Bell building (in a residential area, with no parking lot) less than a kilometer from my location (15 minutes walk). That is what I am assuming to probably be a central office.

Again, I appreciate your insight into this situation. I am not looking to blame anyone. I simply wish to find the most efficient solution (even if it is a bit roundabout) to my current problem.

I am currently looking into the redflagdeals.com link by Calmuser, which seems promising.

MacosKLM
@anthony-simonet.fr

MacosKLM

Anon

kudos to you to get the good stuff there, it looks like you could get "7652 kbps" on your line but you are being limited to "1728 kbps" also for vdsl you will need to change profile completely to 12a or 17a, but right now it looks like you are in "ADSL1 DMT ANNEX A"

If i were you I would have gone to Bell first to upgrade everything, then a month later change to TSI. Unfortunately, that is the only way to deal with capricious Bell.

Mark and his team has their hand full at the moment with a lot of issues in ontario, I doubt you will get any further help beyond a return credit for what you have payed or a switchover to cable. if they were a bit less overrun with tech support calls they could have pushed a bit more in your case.

well, try again with bell this time and see what happens "magically".

youneedhelp
@bell.ca

youneedhelp to LostinFog

Anon

to LostinFog
those stats are fine for a higher profile. tek needs to push that one through unless you can hook up with a bell tech that can do it for you.