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reckless

join:2007-12-30

New Cable Service

Well, my new cable service couldn't have went any smoother. I have a day of overlap from my TSI DSL service too. So the tech from Ramkey comes at 5:30 to install the new cable modem which took all of 5 minutes. So he says give it 15 minutes to sync up and I will close off the work order and you will have service. So I connect my laptop directly to the modem to give it a go.




Yikes, this is my 45/10 connection! Ok, something must be going wrong here?
Any suggestions?


DrugTito

join:2013-01-17
canada
can u post ur modem stats?

also, for speed test server, use: »start.speedtest.net

reckless

join:2007-12-30
Well, I reset the modem a third time and voila;




Here are my modem stats anyway;

MODEM TECHNICAL DETAILS STATUS PAGE

This page will auto-refresh periodically.

Status Code: Operational
Software Version: STAC.02.50
Software Model: a81a
Bootloader: 2.3.1

Cable Signal Details
Forward Path:
Channel Frequency Power SNR BER Modulation
1 663.0 MHz 1.0 dBmV 41.7 dB 0.000 % 256 QAM
2 615.0 MHz 0.4 dBmV 40.9 dB 0.000 % 256 QAM
3 621.0 MHz 0.2 dBmV 41.3 dB 0.000 % 256 QAM
4 633.0 MHz 1.9 dBmV 42.4 dB 0.000 % 256 QAM
5 639.0 MHz 2.0 dBmV 42.2 dB 0.000 % 256 QAM
6 645.0 MHz 1.6 dBmV 42.4 dB 0.000 % 256 QAM
7 651.0 MHz 1.3 dBmV 42.3 dB 0.000 % 256 QAM
8 657.0 MHz 1.2 dBmV 42.3 dB 0.000 % 256 QAM
Return Path:
Channel ID Frequency Power Modulation
5 31.3 MHz 32.0 dBmV 64 QAM
6 38.6 MHz 33.0 dBmV 64 QAM
7 23.7 MHz 31.5 dBmV 64 QAM
0 0.0 MHz 0.0 dBmV QPSK
Data Service Details
Provisioned Address: Yes
Provisioned Time: Yes
Provisioned Configuration: Yes
Registered: Yes
BPI: Enabled

I don't know what was going on?


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:12
It's possible that your modem didn't have the right config file sent to it.

koreyb
Open the Canadian Market NOW

join:2005-01-08
East York, ON
Reviews:
·VMedia
·Rogers Hi-Speed
reply to reckless
I noticed the first test site used was BAYFIELD VS Toronto.. Since everything is hosted in Toronto for TPIA via Rogers, i would recommend everyone ensure they use TORONTO servers like START's speedtest server, to get correct results.

The provider in Bayfield, may not be able to correctly read your connection due to their setup or network conditions.